 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Overall Service and Qality of Facility
ByMilt28
August 06, 2016
My family and I stayed at this facility because my son was graduating from Basic Training at Fort Jackson.
I was impressed by the quality of service, staff and overall setup of the rooms. The meeting areas were well equipped and comfortable. This is an example of how all Holiday Express Inns should be operated.
The staff all the way down to the kitchen and room cleaners obviously enjoyed their work and working at this facility. Great attitudes and very helpful.
As a retired military officer I know standards are important and this is displayed by all staff.
My only issue and a minor one at that is I like a softer pillow and always bring my own just in case.
This was a great experience for my entire family.
Beautiful Rooms
ByPearline
August 05, 2016
The room had so much space and it was really nice. I definitely recommend this hotel if your visiting Fort Jackson. I will be staying there again in a couple of months when my son graduate from basic training. I would love to have the same room if I can!.. :)
Excellent Hotel
ByBarb637
August 03, 2016
I would HIGHLY recommend this hotel my stay was amazing. The rooms are modern and spacious. It is a great place to stay with young children. They also have Keurig's in the rooms if you are a coffee drinker.
Clean and comfortable room
ByDirker
July 29, 2016
Overall, Great, easy stay.
Up to date room,
Great breakfast.
Fort Jackson SC
Byestridge65
July 27, 2016
It was the first time for me to stay at Ft Jackson. The hotel grounds were clean and well groomed. The interior was the same. The hotel is in a safe environment. The guess are professionals; which makes it easier to get a good nights sleep. The hotel staff members were very pleasant. The breakfast needs additions such as eggs, sausage, grits, gravy, biscuits, pancakes.
Not the usual HI Express standards
ByDocmarcus
July 27, 2016
We are a family of six and reserved two rooms with two queen size beds per room. The description included a step down area with desk and chair and a sleeper sofa.
Upon entering the room, there were no sleeper sofas but a chair instead.
Upon arrival, we were checked in without delay and the front desk service was perfect during our entire stay. Housekeeping and other staff were excellent and friendly.
The rooms themselves were adequate in décor. Not all the lighting worked. A/C was hard to adjust for our comfort but generally worked well to keep us cool. The beds were a bit firm for mattress comfort and pillows were not that comfortable either. I did not sleep well during our two night stay. The bathroom was a outdated but fresh towels and good shower head pressure was welcoming. The flat screen TV worked but not always responsive to channel switching. Wifi was working well. Breakfast was generic menu items and the area was average in comfort and décor.
The pool area was small and indoors. It was really uncomfortably humid and hot even in the early evening hours. The fitness room was not well equipped; just a treadmill and stairclimber. The snack area was well stocked.
Overall, it was adequate for our use but not one of the nicest HI Express' we have stayed in for this price.
SCORE: 6/10
ARMY GRADUATION
ByLilah@04
July 25, 2016
Our stay was exceptional from the space and comfort of the room to the great breakfast to the convenience of how close it was to Fort Jackson..and not to mention affordability. Would and will recommend it to family and friends
Columbia SC
ByRockReid
July 21, 2016
Great hotel, could have better items for breakfast but my overall stay was fantastic
enjoyed my stay
Bymr saxman
July 20, 2016
i enjoyed my stay when i was there, i only wish they had a room i could practice in, i'm a musician and i like to practice daily in the morning. they did let me use the pool area but it was very hot and rough on my sax. but other then that i loved your hotel.
Happily surprised by Holiday Inn Express!
ByMLHTravels
July 07, 2016
Holiday Inn Express - Fort Jackson, Columbia, SC
I had not stayed at Holiday Inn Express in quite some time. I was surprisingly impressed by the room's layout and quality of bed, furnishings, bathroom especially cleanliness and room temperature. I would stay in this location again and highly recommend.
Great hotel - Will be back
ByTibArt
July 07, 2016
I always try to stay in a Holiday Inn Express when I travel because of good past experiences. This particular hotel was especially nice. The location next to I-77 enabled me to travel around Columbia, SC easily. The hotel was extremely clean, beautifully decorated, the staff friendly and helpful and my room was perfect (and wonderfully cool despite the 103 degree weather!) The hotel was full during the time I stayed because of an event next to the hotel and even with so many people, I found the hotel to be quiet and I slept well.
I had requested early check-in when making reservations online and was so happy to be able to check in at 1:00 pm after an exhausting morning.
I travel to Columbia fairly often and plan on making the Holiday Inn Express-Fort Jackson my home base from now on.
Friendly staff and relaxing enviornment
ByKerrycam
June 30, 2016
Staff was friendly and kind! Ensured that we had a nice and relaxing experience after having to check out of a different hotel.