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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 466 reviews
89%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    297
  • 4 Stars
    99
  • 3 Stars
    30
  • 2 Stars
    20
  • 1 Stars
    20

Nice comfy room

By

3月 26, 2017

club

Great location for Ohio Expo. Only food in walking distance is Wendy's. Right off Interstate.

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Run down

By

3月 23, 2017

there were holes in the towels , water stains on the ceiling also cracked tiles and frayed carpet not to mention a rusty shower head. The bathroom mirror was replaced and its smaller than what was there before and they just threw some caulking up to cover these huge wholes from the old mirror The hotel is disgusting and run down and the letter on the table in the room said they just remodeled the room I find that to be so funny. Why go through all the trouble to upgrade your rooms and except this kind of work

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hi

By

3月 22, 2017

Great stay at s convention area hotel. Right off the freeway so easy access. Hot coffee at midnight. Helpful front desk guy.

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Over all

By

3月 22, 2017

Nice rooms, seemed to be alot of outside noise. Hotel is very easy to access from interstate 71

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Comfortable room and great breakfast

By

3月 21, 2017

club

Had a very nice stay at this hotel. It was under construction but the service wasn't lacking at all. Would and probably will stay at again.

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N

By

3月 16, 2017

platinumelite

Scary location with substandard service and accommodations ...Typical Holiday Inn Breakfast experience ...The only redeeming quality to this property...Too bad

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Business

By

3月 15, 2017

club

Great place good breakfast clean room would stay again

Posted byHotelStaff
3月 16, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kirti A GM
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Great stay!

By

3月 12, 2017

Always a great stay evertime I stay. I always stay here when in town.

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Good hotel, great staff

By

3月 12, 2017

club

The room was everything I expected with a large mini fridge and a Keurig coffee maker. The bathroom was spacious and the pool was clean and a blast to be in. The staff was great, Rhys was supper nice and was always willing to help. Loved the hotel

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Mark

By

3月 09, 2017

club

Very disappointed with this Holiday Inn. Have stayed at many others and found this one in a bad area. Also, were not told it was under construction and very dated. Room wasn't ready on arrival. Breakfast was great and staff pleasant.

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Columbus visit

By

3月 09, 2017

club

The location was good for getting into the downtown and the front desk staff, in particular Christina (trainee) was right on with directions and advice about places we wanted to go. The hotel looked like it was under some renovations which were not really a problem. Breakfast was a little week in choices and quality, pretty ordinary experience.

Posted byHotelStaff
3月 17, 2017
Thank you so much for your review. I am so glad that Christina was able to guide you to where you needed to go and give you advise on the local attractions. I apologize for the poor selection in our breakfast the day you were here, but the feedback is always appreciated as now we know what we need to improve. I hope you come back to see our completed remodeling project. As always thank you for choosing us! Samantha- Manager
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Good Hotel

By

3月 05, 2017

- Nice hotel
- staff was good
- clean room
- hotel was under maintenance but it was well organized
- would visit again

Posted byHotelStaff
3月 07, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kirti A GM
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