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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 515 reviews
88%
Recommend This Property

Ratings Breakdown

515reviews

  • 5 Stars
    320
  • 4 Stars
    113
  • 3 Stars
    33
  • 2 Stars
    24
  • 1 Stars
    25

Columbus

By

July 24, 2017

Very friendly and helpful staff. Attentive to my groups needs.

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Room was clean, hallways ugly

By

July 22, 2017

club

Our stay was good, room was very clean and well equipped. Staff was helpful and friendly. The building is under remodel and there were some problems. The elevator was like a padded cell, the matt in front of the elevator was curled up, hallways didn't smell the greatest and they were very dark and ugly. I have been in better neighborhoods than this hotel is in.

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Caring and Comfortable

By

July 20, 2017

club

The hotel has been mostly updated there were still some renovations going on but the only sign of that was in the elevator. The rooms were nice and have a fridge and microwave, as someone who travels for work I hate when these aren't available. The beds were nice and comfortable.

On Saturday the hotel had a food truck come in and offered free food to guests. They brought it in for the Good Guys car show since many of the guests were there for that reason. I was there because I was working at the event. The free food was nice and showed that the management cares.

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Friendly Staff

By

July 14, 2017

I have stayed here pretty regularly the past 4 months for business. The staff is very accommodating. They are currently doing renovations to the hotel and they have done everything they can to make it a pleasant stay.

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Great service

By

July 11, 2017

club

Clean, comfortable and a good value. Would definitely stay again.

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Renovation is looking great.

By

July 10, 2017

I like the big open lobby now. The rooms look great and the updated bathrooms are very nice. I get fresh coffee anytime.

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Comfortable bed, good service and convenient location.

By

July 08, 2017

The bed was comfortable, all the staff were helpful and friendly. The remodel looms great, and I'll be staying here again next 4th of July.

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Great and friendly staff

By

July 07, 2017

club

enjoyed the friendly atmosphere of the overall stay

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Under Renovation and Still A Good Value

By

July 07, 2017

A fine experience. With great care provided by staff. Worth the money.

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No Holiday at Holiday Inn

By

July 05, 2017

club

Check-in rate snafu, then corrected, pool unavailable then coolly available. Darkest room I have ever been in, nominal lighting and no desk light. Cleaning while eating breakfast not appetizing. Not a happy Holiday Inn Express experience..

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Comfy, clean bed and room. Perfect for a nights rest before travelling

By

June 28, 2017

club

Clean, welll-appointed and updated room. Friendly staff. Overall excellent stay.

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Amazing stay...

By

June 28, 2017

club

Great service...Clean! Took care of us when others in the area had no room.

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