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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 746 reviews
90%
Recommend This Property

Ratings Breakdown

746reviews

  • 5 Stars
    520
  • 4 Stars
    130
  • 3 Stars
    42
  • 2 Stars
    27
  • 1 Stars
    27

Awesome room, great location

By

May 26, 2017

The Holiday Inn Express at OSU is an excellent place to stay. The hotel is modern and updated. The staff was friendly when I checked in and my room was large and very nice. The room was very comfortable. The hotel is within walking distance of food and the Schottenstein Center (which was my purpose for this visit). The breakfast room had all kinds of choices for breakfast including eggs, pancakes, sausages, etc. The hotel is easy to find, there's plenty of parking, and it seems to be a very safe location. I will stay here every time I visit OSU.

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Everything you Need

By

May 26, 2017

We stayed here for 4 days while visiting our daughter and doing some business. The room was comfortable, the breakfast was excellent and the staff were friendly. When I asked for a late checkout there was no hesitation, the answer was yes.

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No Complaints

By

May 24, 2017

club

Good Hotel. Good Area. Worth Staying. We didn't encounter any issues. The room was nice and clean, the area was quiet. Overall great experience.

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Great service

By

May 24, 2017

club

Staff was very friendly and courteous. Rooms were neat and clean. Breakfast was very good. Pool was great for the kids.

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Great service and hotel cleanliness

By

May 23, 2017

The staff were all very friendly and accomodating to any need I had. The hotel was very clean and well kept. The rooms were very comfortable and clean. I would definitely recommend to any who ask.

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Great Stay

By

May 22, 2017

The hotel was very nice and clean. The staff was friendly and professional. I would stay at this location again.

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May 2017

By

May 18, 2017

club

Excellent price for a beautiful room! Staff was very friendly and check out was a breeze.

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OSU TRIP

By

May 15, 2017

club

N/A OSU TRIP Breakfast was not open prior to 6:40 and did not have time to wait for it

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Music from speaker in the lobby kept me awake

By

May 15, 2017

club

The room was located directly over the lobby. There was a speaker playing music in the lobby past midnight, making it difficult to sleep. The faucet in the bathroom dripped/leaked and could not be shut off, also making noise.

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Wonderful customer service.

By

May 15, 2017

club

Great stay while our daughter was hospitalized at Riverside Hospital. Very kind and courteous staff. Clean room with comfortable beds.

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Great Service

By

May 14, 2017

club

Everything about our stay was good. Checking in was very quick and the employees were very nice. Our room was larger that I thought it would be and was very clean and the bed was extremely comfortable. The shower is what amazed me the most. The water pressure was great and the shower head made me feel like I was at home. That really impressed me. I had an issue trying to get on the internet and I called the front desk and within minutes they had someone at my door to come in and fix it for me. We had a lot of good food to chose from for breakfast.. Overall stay was very good and I would recommend this hotel.

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Great Accommodations

By

May 08, 2017

club

Holiday Inn Express at OSU exceeded our expectations in every way. The staff was outstanding. The hotel was extremely clean and welcoming. A great experience -

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