Rated 4.5 out of 5 by 577
Rated 5.0 out of 5.0 by Sissy1313 Great Service
There was some confusion as to the booking accommodations. The desk staff were very helpful in correcting the situation from the online reservation and we were made very comfortable. The entire staff was friendly and helpful. We were given information on local transportation options, well cared for at breakfast, and a staff member even took a family picture for us.
May 18, 2016
Rated 5.0 out of 5.0 by MaryAnn1962 GREAT EXPERIENCE at Holiday Inn Express
Clean, updated property. Excellent amenities. Friendly owner and employees, staff always busy cleaning and making everthing look nice. The two ladies running the breakfast were amazing. They are hardworking and were so appreciated.
May 17, 2016
Rated 5.0 out of 5.0 by Ohio12345 Holiday Inn - Campus
Great Rooms, Great Service! Stayed for the State FFA Convention. The Hotel worked well with our schedule, the pool was open late and the rooms were very nice.
May 10, 2016
Rated 5.0 out of 5.0 by raj1995 Great Service
Great Place to stay in Columbus, OH. Enjoyed courteous staff, clean rooms and excellent break fast - items and freshness of food.
May 10, 2016
Rated 2.0 out of 5.0 by Shawn5686 Comfortable bed poor service
The hotel was in good shape and the beds were very comfortable. The pool area didn't drain well and the sitting area was full of water. The breakfast selection was somewhat limited and I twice got milk that was curdled. The water was shut off to my room with no warning for maintenance and I was in the middle of a shower and when I mentioned this to the front desk there was no apology or anything, just telling me it was shot off for maintenance.
May 9, 2016
Rated 5.0 out of 5.0 by lmoonadkins Excellent Staff
I have stayed in many hotels over the years due to me traveling for my job but I have never experienced the kind of staff that I had here. I usually call the front desk to book my room and from that very first phone call the staff was incredible. The staff member that booked my stay was wonderful. She even called me back and gave me the number of a taxi service I could use to the venue I was going to. When I checked in the gentleman at the desk was super nice and let us check in about two hours early. Everyone from the cleaning staff to the food service people were wonderful. I am from the south and sometimes when traveling north I find that people are not as friendly but this was not the case at this hotel! The room was very clean, although smelled just a little like smoke, probably due to someone smoking in the room before me. This is an all non-smoking hotel, so I am guessing someone just broke that rule!! I also left a piece of jewelry in the room and the front desk called me immediately and let me know it! There was a large graduation ceremony going on the weekend I was there and even though the hotel was packed it certainly did not affect a single staff member's attitude! If you are traveling to Columbus, Ohio you cannot go wrong staying at this exceptional location!
May 9, 2016
Rated 5.0 out of 5.0 by lisbon57 nice location
nice location near OSU, construction nearby was a bit noisy, easy in and out of parking lot
May 6, 2016
Rated 3.0 out of 5.0 by emurray077 Average for the brand.
This hotel was just average...which isn't a bad thing. It's extremely close to the OSU campus and there's plenty to do nearby. This is one of the older style Holiday Inn Express that hasn't been renovated yet. It was clean just not very modern or exciting.
The only minor issue I had was parking at night. I couldn't find a space so I had to park at the hotel next door.
If I'm back in the area I'd probably try searching for a different hotel but wouldn't be opposed to staying here again if it was the only place with availability.
April 28, 2016