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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 379 reviews
93%
Recommend This Property

Ratings Breakdown

379reviews

  • 5 Stars
    277
  • 4 Stars
    61
  • 3 Stars
    17
  • 2 Stars
    13
  • 1 Stars
    11

Toddler

By

May 17, 2017

The only reason I chose this hotel was for the indoor pool. Well the heater was out in it. Swimming is all my toddler to do. Wasted the extra money trying to get an indoor pool.

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3boysmom

By

May 17, 2017

club

This hotel is very clean and very well maintained. Our first floor suite was perfect for our family of 5. We will definitely stay here again!

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Great Staff

By

May 17, 2017

club

The staff makes you feel welcomed throughout your stay. If you have any needs they are genuinely glad to help.

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Nice Clean and Roomy

By

May 16, 2017

club

A little pricey but well worth it. Room was clean, roomy and comfortable. Conveniently located by Wal-Mart and several restaurants. Pleasant and helpful staff and a good breakfast in the morning. Would definitely stay there again.

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Room was comfortable

By

May 16, 2017

club

Staff @ front desk were very helpful, especially Storey.
Breakfast staff did a good job.
Room was comfortable.

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Manager

By

May 15, 2017

Very disappointed in management staff professionalism and willingness to work with me and my family.

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Effortless stay

By

May 12, 2017

Was able to bring a team to this hotel for a one night stay and the service was very friendly and we were able to get a team meeting without any problems. Sleep was great. Breakfast was very good with a lot of options. Great stay!

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good experience

By

May 11, 2017

We were traveling and stopped for the night. It was a very comfortable room and we left the next morning rested.

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Nice

By

May 11, 2017

club

Good location for easy access to the area, and the rooms were clean and comfortable. Get a top floor with balcony facing west if possible. East side faces highway with some traffic noise. Overall a nice place to stay in Conway.

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Comfortable bed

By

May 09, 2017

club

Bed was comfortable - room was quiet. Breakfast was good

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Stay at Conway

By

May 06, 2017

My stay at Conway Holiday Inn Express was absolutely wonderful. The staff was amazing! I would recommend this hotel above all others in Conway.

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Poor cleanliness and customer service

By

May 05, 2017

club

See previous comments, about the dirty sheets and very poor house keeping practices during my stay.

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