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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 419 reviews
92%
Recommend This Property

Ratings Breakdown

419reviews

  • 5 Stars
    305
  • 4 Stars
    65
  • 3 Stars
    19
  • 2 Stars
    16
  • 1 Stars
    14

Air

By

July 26, 2017

club

Air conditioner was not working properly and the staff was not helpful and when I asked to speak to a manager they said one was not on staff that day

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Camera sporca, Ascensore puzza di piedi.

By

July 24, 2017

Camera sporca fin da subito: muri e tende con macchie di sugo al pomodoro.
Ho trovato una caramella vicino alla finestra che è rimasta li per tutto il mio soggiorno.
Nel muro del bagno era appiccicata una gomma da masticare.
Lenzuola mai cambiate in due settimane.
Sapone e shampoo ripristinato raramente come le cialde per il caffè ed i bicchieri.
L'ultimo giorno è uscito uno scarafaggio da sotto il letto.
Perenne puzza di piedi dentro l'ascensore.

Non riesco a caricare le foto sono troppo grandi.

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Staff Service

By

July 24, 2017

Front desk was very courteous and helpful. Angela E went out of her way to make us feel welcome. The staff at breakfast the next morning were also very welcoming and efficient. Enjoyed our stay!

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traveling through

By

July 22, 2017

club

nice room, good location, good price , pleasant staff

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This hotel and priority club are a joke

By

July 21, 2017

Stayed on a point stay. Asked for a card for incidentals. So, gave them a debit card. They preauthorized the cost of the room on my debit card; for a point stay!!! Thad embarrassing customer service.

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Outstanding

By

July 18, 2017

Travel through the area nearly every month and always stay at this location. I will be back.

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Comfortable bed and great service

By

July 18, 2017

club

The hotel was very clean, comfortable, close to a lot of food choices and a Walmart store for anything you may need. It was quiet and the staff was very pleasant and attentive. I would definitely stay here again when we come back.

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Awesome

By

July 12, 2017

club

This is a very nice place to stay. I would recommend anyone looking for a place near Conway to try this hotel. Miranda G the desk clerk did an awesome job and was very professional. Angela E was great also.

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Excellent staff

By

July 12, 2017

club

Very accommodating staff only problem was internet connection.

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Very Hard bed and guest service untrained

By

July 11, 2017

I usually stay at Holiday Inn Express Hotels and typicially love the beds. My back hurt so bad because of the horrible hard bed. Also the girl at the guest service counter was totally untrained andare checking in an ordeal. I do not plan to stay at this hotel again he next time I am in Conway.

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Spacious and clean room

By

July 10, 2017

club

The room was comfortable and clean. The beds and pillows were comfortable. The staff was friendly and we were greeted promptly and with a smile. They explained the amenities and were very helpful.

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Great Hotel and Friendly Staff

By

July 10, 2017

platinumelite

This hotel always exceeds my expectations. Very clean hotel with friendly staff.

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