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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 474 reviews
93%
Recommend This Property

Ratings Breakdown

474reviews

  • 5 Stars
    335
  • 4 Stars
    94
  • 3 Stars
    26
  • 2 Stars
    11
  • 1 Stars
    8

Guest

By

May 26, 2017

club

Clean accommodations. Courteous, professional staff.

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So Pleasant...like returning home!!!

By

May 25, 2017

club

As I have stated before, I would not consider staying anywhere else because the facility and staff in my book rate,"whatever more could one want." I love staying here because it is so convenient to my visit and I know what to expect when I walk in the door. I feel comfortable and feel like the staff cares about my needs. The cookies are pretty good , too! I arrive about the time they are done...yum, yum!

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Clean room and friendly staff

By

May 24, 2017

club

The staff members were helpful and friendly, and the room was clean and attractive.

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ADA ROOM

By

May 24, 2017

club

Two of my traveling partners has serious breathing issues and our ADA room was all the way at the end of the hall way off of the elevator. Don't understand logistics.

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Stopped for the night

By

May 24, 2017

platinumelite

Smelled wonderful when you walked through the door, staff was friendly and fast, rooms were clean as was the whole hotel. It's a quality hotel like all other holiday inn express's.

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Clean

By

May 23, 2017

club

Very nice, very comfortable, CLEAN and I was satisfied

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Holiday Inn Cookeville

By

May 22, 2017

club

Poor Value. Need to work on HVAC system and Fitness Center.

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Comfortable atmosphere

By

May 21, 2017

club

I enjoyed my say. I was there on business but rested comfortably .

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Very clean and staff very friendly

By

May 16, 2017

club

I was traveling through and stopped here. I would recommend it to you.

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Nice place to stay

By

May 15, 2017

club

Close to restaurants. Easy check in and easy check out. Recommendt this hotel for sure!

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Poor value

By

May 13, 2017

The rooms are overpriced for the area and you can get comparable rooms at other establishments for $30 less per night. As a Gold Club Member I was not acknowledged by the staff. The breakfast selection was poor and not being replenished in a timely fashion. Save the $30 and book at another hotel in Cookeville, spend the savings on a meal. My second night charge was more than my first nights charge. I would expect that when booking online the rate applied would be for every night of my stay.

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Family Reunion

By

May 13, 2017

club

Excellent, good clean room friendly staff and excellent morning breakfast. Easy check out

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