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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 511 reviews
94%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    366
  • 4 Stars
    98
  • 3 Stars
    27
  • 2 Stars
    12
  • 1 Stars
    8

Cookville Tn

By

July 21, 2017

platinumelite

Clean comfortable friendly staff. Will stay here again for sure

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IHG Reward Points problem

By

July 20, 2017

Everything at the Hotel was excellent. On checking in I asked to use my rewards points for this stay. They informed me that I would have to handle this online. I tried to figure our a way but could not find any information that would let me. I called when I got back home and was told it was not possible to use points when I had already paid. The person I talked to was very disrespectful and snarky. I am very disappointed that there is no way to use my points for this stay.

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Great location

By

July 19, 2017

Found the room to be comfortable. Prices were too high.

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Friendliest Holiday Inn Express Ever

By

July 19, 2017

I was in Cookville to attend the 2017 HOG Rally and this hotel was the HQ for the Ralley. These are the friendliest IHG folks I have ever met. They busted their butts to make sure everything was clean and comfortable and the breakfast was hot and fresh.

The front desk folks were wonderful and the Manager went out of his way to be helpful. Jessa, at the front desk was wonderful, as was Justin. I will definitely stay here again.

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Comfortable Room and great service

By

July 19, 2017

platinumelite

I have stayed here several times and I am always pleased with the service. The rooms are comfortable and the hotel is well maintained.

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Friendly staff

By

July 19, 2017

club

This hotel is beautiful and the staff are the most friendly I have met in a long time.

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great bed, good breakfast choices

By

July 18, 2017

excellent venue for the HOG Rally, easy access and proximity to activities and restaurants.

personnel were great, very accommodating. Good stay, no problems, consistent with HIEs everywhere

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We be trippin

By

July 14, 2017

Clean quiet hotel close to all the area amenities. Would definitely stay here again!

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Once again, holiday inn is the best'

By

July 14, 2017

club

Great location. Staff professional and helpful. Room comfy and clean. Pool needs to be cleaned daily. Would highly recommend this location.

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Leasiure

By

July 11, 2017

club

I rate this hotel a 5 star. I would stay here again.

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The usual good stay.

By

July 10, 2017

I travel for work and stay in hotels a good bit. It's nice to know what I'm paying for up front and know that my stay will be good as always.

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Great night stay

By

July 10, 2017

club

Very accommodating and helpful
Great breakfast
Quick but pleasant stay

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