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Rated 4.4 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by A nice stay Staying away from home at a hotel is never going to be 5 star, perfect. Saying that I would like to say that the Holiday Inn Express in Coon Rapids, MN was a pleasant stay. My two complaints/concerns are picky but I want to share them. First of all the hotel smells like air freshner. I hate artificial smells. I wish they would use more earth friendly cleaning products that do not have artificial scents. Baking soda and vinegar are wonderful products that should be used to clean. Masking a smell with another scent does not work. The second picky thing I would like to say is that the breakfast was good but could have been better. A little fresh fruit would have been so welcome. Some melon cut up would have been wonderful. It is cheap to buy in the summer which is when I stayed. The eggs were ok but not great. Maybe a different egg mix should be used. The laundry area on the second floor had a washer and dryer. The dryer was broken for the four days and three nights we stayed there. Call an electrician or buy a new one. Opened the windows in my room to air out the scented cleaning products. Helped some...... July 21, 2015
Rated 4.0 out of 5.0 by Buen lugar para descansar Realmente un buen lugar para alojamiento a un excelente precio. July 21, 2015
Rated 1.0 out of 5.0 by Review by Grandma L Ok,, I am giving this a 5 star for the dollars that you spend. Everything was clean.. big 5 star. Staff at front desk was helpful and not rude. Breakfast was the usual,, could have used a variety of fruits,, such as apples or hey,, why not some melon in the summer. Everything in free breakfast was stocked and clean,, even when guest made messes. There was a washer and dryer on the second floor. The dryer was broken with a slip attached. We brought our wet clothes downstairs and front desk dryed our clothes and folded them. Nice. Is the dryer fixed yet? My only complaint is picky,, the room smelled like room freshener. I hate artificial smells. I opened the window and that helped. The beds were comfortable, the pillows were awesome. I would recommend this hotel. Get some "green" cleaning products that do not have that artificial awful smell. It is not the newest express but the cleanliness factor went a long way for me. July 20, 2015
Rated 5.0 out of 5.0 by Great Place This place is great. The staff are very attentive. We LOVED the pillows. July 14, 2015
Rated 5.0 out of 5.0 by Shelly is the best I always look forward to seeing Shelly when I come to stay. She is knowledgeable and very helpful. The breakfast is good but you sometimes have to ask for the more popular items because they do run out before 8 am. July 12, 2015
Rated 3.0 out of 5.0 by Good Hotel But Avoid the Pools Several of our party had swimwear ruined by the (chemicals?) in the pools. Since we swim a lot and need our suits, this was a problem. My daughter's swimsuit cost $90 in Hawaii and much of the dye came out so it now looks bad. Mine became sheer from loss of dye and can't be worn. Elastic ruined in some. There is too much bromine or something in the hot tub! July 7, 2015
Rated 3.0 out of 5.0 by Great room, but lacked IHG customer service Even though we had 4 rooms, was never acknowledged as IHG rewards member or thanked for being one. This is the first time this has happened with IHG. No points or thank you gift offered. The person checking us in was more about telling us the pool was out of order--not good when this was one of the reason we chose this property. Told us we could go to hotel next door, but with everything going on in town this weekend, this pool was full just with their customers. Ended up paying to go to a fitness club with a pool. Husband decided to use the business center while the rest of us went swimming--"out of order". Our rooms were great, as was the breakfast, but the above just wasn't up to IHG standards. July 6, 2015
  • 2015-07-27T11:36:00.007-05:00
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