Rated 4.4 out of 5 by 143
Rated 4.0 out of 5.0 by jea2018 Do not stay on the 4th Floor!
The hotel is clean and well kept and the staff is amazing, but the entire 4th floor reeked severely of decades-old, stale cigarette smoke. Getting in the hotel room it was even worse. There were no other rooms to switch into, so the staff did all they could to spray down the room, but it still wasn't enough. They switched me onto the 2nd floor the next night and things were as perfect as you would expect a Holiday Inn to be. I definitely recommend staying here, just not on the 4th floor.
August 31, 2015
Rated 5.0 out of 5.0 by NJPaul Recent Staty
My overall all experience was pleasurable. The staff was friendly, courteous and very helpful. The location of the hotel was very convenient and the accommodations were very clean. I would recommend this location as well as the Holiday Inn Express for anyone traveling on business or pleasure.
August 27, 2015
Rated 3.0 out of 5.0 by GS683 Not Impressed
Older property and shows it; housekeeping average at best. No coffee cups for dusty machine in room. The A/C needed re-calibration and the heat strip was not cleaned this year. Breakfast had broken pancake maker and the hot food was only half available and not refilled (at 8:00AM). On the up-side the desk staff was friendly and welcoming.
August 23, 2015
Rated 5.0 out of 5.0 by Ronnnnnnn Nice bed
Nice bed and service. Survey is too long. This is redundant and unnecessary! Make this optional or I might not fill out another survey!
August 14, 2015
Rated 4.0 out of 5.0 by ciVic2014 Great staff
The staff at Coon Rapids made me feel like I was a valued guest
August 10, 2015
Rated 5.0 out of 5.0 by kkb5d Room updates needed, but still great stay
The good: THE STAFF!!! Best hotel staff ever. Always upbeat, friendly, and welcoming. The breakfast was what I've come to expect from HI-Express - lots of variety, hot and cold items. Towels are awesome, thick
July 31, 2015
Rated 4.0 out of 5.0 by Cindy J Room/Breakfast
Very comfortable beds, bathroom was huge. Liked that. Staff was nice, Breakfast very good 3 days of it and it was different. Eggs, pancakes, muffins, not much fruit but good choices otherwise.
We were unable to use the pool and that was my biggest disappointment. The pool had a crack in it or something and there was nothing wrong with the hot tub but we couldn't use that either We were there at 5 on Monday and left on Thursday so that was a big bummer.
Otherwise it was nice.
July 28, 2015