Rated 4.4 out of 5 by 192
Rated 5.0 out of 5.0 by merltown excellent staff and facility
we stayed here one night, the rooms were clean and the staff we very friendly and helpful.. excellent experience
May 3, 2015
Rated 4.0 out of 5.0 by JerryL48 WiFi
Many difficulties connecting to the internet. As a business traveler the internet is crucial to completing reports and conveying information. Because of the poor WiFi I had delays with communication.
This seems to be a problem at this property since others have commented several times in the past (7/11/14, 8/4/14, 3/19/15 to name a few).
The front desk staff was cordial but sadly they are at the mercy of having to listen to complaints about the WiFi. Their comment was that the property is getting updated service soon.
Last, my stay was paid for with my company credit card but the hotel wanted MY credit card and put a hold on it until I checked out saying it was for extra charges!
The breakfast could have been better compared to other Holiday Inns I frequent across the country.
Overall, the staff was very pleasant and helpful.
May 2, 2015
Rated 3.0 out of 5.0 by 33029 Poor Internet Access
Facility has very poor internet access, towels are worn and need replacement, too many special parking spaces for Gold Members and special guests. I guess the ownership feels that the rest of us that also pay full price should walk long distances to accommodate Gold Status Members.
On the positive side, Staff is very friendly and accommodating.
May 1, 2015
Rated 5.0 out of 5.0 by MidnightBlues Great Staff and BGU Live 2105 Event
The hotel did a great job "accommodating" the Blues Guitar Unleashed Live 2015 event. The breakfast lady did an excellent job making sure the food was ready and available. She always had a great smile. The front desk staff were very friendly and helpful. An excellent stay!
April 29, 2015
Rated 5.0 out of 5.0 by martinez1995 Excellent Customer Service
We had drove 4 1/2 hours from Arizona just to attend a wedding that Saturday evening. We got to the hotel early and I knew it was a long shot to see about checking in early. I was greeted by a young lady named Gaby and she was amazing and kind with a friendly smile. She did let me know that check in was at 3pm but looked up our room and did let us check in. Driving 4 1/2 hours with a 6 and 4 year old gets a little stressful! This was greatly appreciated! Everything after that was PERFECT!!
April 25, 2015
Rated 5.0 out of 5.0 by Joe Guitar HIE Corona California
Monica and Suzanne were fantastic at the front desk and resolved any concerns or requests we had immediately. Very courteous and went out of their way to ensure our stay was excellent.
April 25, 2015
Rated 5.0 out of 5.0 by BlueFender weekend in Corona
Everyone was very nice, the room was clean,quiet
Breakfast was good every morning. meeting rooms were clean and had everything we needed, all and all it was a good weekend there
April 23, 2015