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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 311 reviews
92%
Recommend This Property

Ratings Breakdown

311reviews

  • 5 Stars
    216
  • 4 Stars
    57
  • 3 Stars
    20
  • 2 Stars
    13
  • 1 Stars
    5

Watch your account!

By

July 13, 2017

club

The good: Clean facility, friendly staff, available rooms at a decent price on 4th of July weekend.

The bad: bank hold wss placed twice and coded as ATM withdrawal instead of a purchase! Many restaurants on Port Aransas only take cash, so definitely check your account and make your withdrawals BEFORE you cross the bridge or you will regret it! (Most banks set your daily withdrawal limit at $300)

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Todo excelente

By

July 13, 2017

Todo estuvo muy bien desde que llegamos la recámara la piscina el recibimiento del personal el desayuno en si todo estuvo genial con gusto recomendare este hotel y yo seguiré hospedandome ahí

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Great stay and service

By

July 11, 2017

club

Always a comfortable and relaxing stay at holiday inn express; consistently meeting my expectations keep up the great quality, value and service

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Free breakfast, Yes

By

July 11, 2017

I like the Holiday Inn and Suites, and have been mostly satisfied...The floors were low quality because every step above you and around you seem to echo.
The location served our needs and it was easy to access dowtown

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Cool Interior, Wonderful Staff, Warm pool.

By

July 10, 2017

club

HIE has done a wonderful job creating a unique, comfortable interior. Staff was excellent and accomodating. First suite wasn't cleaned well so we transferred to another one which was much better.

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Business stat

By

July 10, 2017

club

Really nice a comfortable beds and clean rooms and restrooms

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Bad hotel with awesome staff

By

July 07, 2017

club

Poor Wifi service, overcrowded pool, 1 washer and dryer constantly in use, broken refrigerators in rooms, and good breakfast items only available until they "run out" for the day. If I paid the same amount of money as the guy in front of me, and he gets the last bacon, why should I be told that my children don't get bacon because the hotel only uses 1 box per day? Is the person in front of me more important than me because he got here 2 minutes earlier? However, the customer service is excellent, although there's not much the front desk reps can do to solve the problems listed. Fixing these problems must come from hotel management. If you must deal with any hotel staff, Anna and Ritchie at the front desk are phenomenal. And Kerry in the kitchen is quite the nice person. Too bad the hotel had to be so poor!

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Owner

By

July 07, 2017

platinumelite

Felt like home very quiet room staff very nice breakfast very delicious

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Service

By

July 06, 2017

Great service comfortable beds and pillows very good mattresses and real good air conditioners

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Great Stay

By

July 05, 2017

club

This property was clean, the staff was helpful, and the pool was great!

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Excellent customer service

By

July 05, 2017

club

The hotel was clean the room was very clean the customer service was great

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Great

By

July 04, 2017

club

The hotel was Clean, nice, friendly staff, relaxing and quiet.

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