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Holiday Inn Express Crestwood

13330 Cicero Avenue , Crestwood, Illinois 60418

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 730 reviews
87%
Recommend This Property

Ratings Breakdown

730reviews

  • 5 Stars
    436
  • 4 Stars
    171
  • 3 Stars
    55
  • 2 Stars
    37
  • 1 Stars
    31

not Clean and manager didn’t show concern

By

May 23, 2019

club

I complained about the dirty shower that had hair on the wall and the fake nails laying on the floor in my room and outside my door. The front desk lady was very kind about it and said she would have the manager call me and nobody ever called me. You cannot be comfortable in a hotel that isn’t clean. I spent the extra money for a nicer hotel so I wouldn’t have this issue. This all could’ve been avoided If the manager did their job and followed up with me to make the issue RIGHT or if the hotel cleaners did their actual job and weren’t lazy.

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