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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.8

based on 462 reviews
75%
Recommend This Property

Ratings Breakdown

462reviews

  • 5 Stars
    164
  • 4 Stars
    165
  • 3 Stars
    53
  • 2 Stars
    40
  • 1 Stars
    40

Always a pleasant stay

By

October 19, 2017

I regularly stay at this hotel and have always found it to be suitable for my needs. The hotel staff are always happy to help and any issues I have ever experienced are sorted quickly. One thing I would like to see improved is the level of care taken by cleaning staff outside rooms with do not disturb signs. As a night worker there have been occasions were I have been woken by the sound of cleaners talking loudly in the corridor and knocking on guest rooms. I am not singling out this hotel as I feel this is an industry wide problem that most night workers will experience at most hotels. Overall though I always enjoy staying at this hotel and will continue to use it in the future.

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Crewe

By

October 19, 2017

The hotel is located in a good area.
The cleanliness around the breakfast area needs work.

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Good Hotel

By

October 18, 2017

club

As expected service, comfort and staff, breakfast, hotel room and showers were all good with no problems at all.

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Always good !

By

October 14, 2017

platinumelite

Always have a good stay in Holiday Inns. Beds are really comfortable, room is clean, and staff helpful and friendly. Love the Grab and Go bags at breakfast !

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flying visit

By

October 12, 2017

club

well laid out but tired rooms.
limited breakfast choice.
barely met expectations for a HIE hotel.

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Good location ion

By

October 11, 2017

club

Friendly helpfull staff good location clean good car parking large clean rooms
Breakfast needed to be topped up a bit quicker
Shower needs a little up grading
Like holiday inns as they are really reliable and good quality

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Great location

By

October 11, 2017

Great stay with comfy beds, lovely staff and nice breakfast the takeaway option was very handy

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Well placed hotel

By

October 08, 2017

Well placed for the railway station, the staff in this hotel really do look after me. It's just beginning to show it's age, and would think a refurb is due soon.

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Great stay after awesome event

By

October 04, 2017

club

Really was welcome after a drive from a sports event. Was welcomed when we checked in even though that's was well past 11:30. Had everything explain to us and had a little chat with the friendly staff about films. Welldone hoilday Inn express Crewe great job

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good comfortable and a good night sleep

By

October 03, 2017

club

Clean comfortable hotel good value for money. Friendly staff very willing to help

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Great Service but Shabby Premises

By

October 01, 2017

The room was clean and the bed comfortable.
There was only one girl managing reception, phones, waitressing and cooking.
Premises really not up to what I expect from an IHG hotel. It is dated and shabby in places.

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Noisy and unpleasant

By

September 28, 2017

club

Very noisy, and an all-round unpleasant experience, from bad wifi to stained bedding. Avoid.

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