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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: Charleston
  • Distance From Hotel: 10.0MILES
  • Local time zone: GMT -05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms: 6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Pets aren't allowed at the hotel unless they are a service pet. In the case of being a service pet, the guest must have the paper work present to show the front desk staff.

Parking

Parking

  • Number of parking spaces: 95
  • Car Parking Available
  • Every guest is allowed a parking space. A guest is not allowed to take up more than the once space. If you have a truck or tailer, there is parking available at the Golden Corral at the bottom on the hill.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms: 89
  • Total number of suites: 25
  • Total number of rooms with only one bed: 43
  • Total number of rooms with only double beds: 46
  • Total number of non-smoking rooms: 89
  • Total number of rooms for the physically challenged: 6
  • Interior corridor
  • Total number of floors: 4
  • FEMA Property Number: WV5084
Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV, ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes, WV eight miles from Downtown Charleston, WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle
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Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV, ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes, WV eight miles from Downtown Charleston, WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle of water snack or a choice of IHG Rewards points. After a speedy check in enjoy settling into our beautiful spacious rooms which are ranked top 10 in the nation for cleanliness of guest rooms. While staying at our hotel we pride ourselves by going the extra mile. We do this by offering guest receptions every Monday through Thursday in which we offer free beer and snacks while guests get a chance to get out of their room and mingle with each other. Come down and play our staff in corn hole during the reception. If you are staying for more than one night, housekeeping will replace any drinks or snacks that they find in room waiting for you when you return. Please feel free to check our beautiful hotel on YouTube under Holiday Inn Express Cross Lanes. We look forward to having you stay with us.
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Features
Our Award Winning hotel offers extensive amenities that we offer our guests. We offer a Manager's Reception every Monday - Thursday which includes a free beer, snacks, and freshly popped popcorn! Enjoy hot breakfast and Wi-Fi while staying with us! Customer service is our top priority!
Announcements
Depending on your GPS type, our address will appear as 410 New Goff Mt. Rd. Cross Lanes, WV 25313 410 Goff Mt. Rd. Charleston, WV 25313 We are located behind the Golden Corrall.

Guest Reviews

Rated 4.6 out of 5 by 430 reviewers.
Rated 5.0 out of 5.0 by Friendly front desk staff Always friendly and even gave us extra water for out trip upon checkout. June 15, 2016
Rated 5.0 out of 5.0 by Wonderful Experience Wonderful experience with a very courteous staff. The breakfast food was outstanding. June 8, 2016
Rated 5.0 out of 5.0 by Unbelievable staff and very clean property This hotel is great especially if you have kids. The staff is the best, the breakfast is terrific and the property is very clean, especially the rooms. Highly recommend! June 8, 2016
  • 2016-06-22 T13:12:49.071-05:00
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Awards

Quality Excellence Award Winner

Quality Excellence Award


Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

IHG Rewards Club Excellence Award

IHG® Rewards Club Excellence Award

Service above and beyond the call of duty is a matter of pride to the IHG® Rewards Club family of brands. The IHG® Rewards Club Excellence Award is significant because the award recognizes hotels that are consistently delivering benefits and recognition to our top customers - IHG® Rewards Club members.

If you are not already a member, join now.
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