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Rated 4.1 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Adequate Accommodations and Service Great location, and courteous staff, but they appear overwhelmed. Breakfast choices are limited as compared to past numerous experiences at same Inn. For the price, average accommodations. April 24, 2015
Rated 3.0 out of 5.0 by Mid April stay I was extremely disappointed that neither yogurt nor fruit were available at breakfast either morning of my stay. Eggs were available only one of the mornings. I have stayed at this facility twice previously and found a much better breakfast both of those times. The bed was quite comfortable and the room was spotlessly clean. The staff was friendly, though they often seemed to be wearing several hats (I e, front desk and breakfast care) thus making them slower at each task. I hope that my experience this time was an unfortunate exception and not a new pattern. April 22, 2015
Rated 3.0 out of 5.0 by so-so stay It was handicapped room room but small heat/ac unit loud, one speed fan which was loud no fruit on breakfast bar April 19, 2015
Rated 2.0 out of 5.0 by Not great I'm not usually one to leave negative reviews, but my experience at this Holiday Inn Express was unusually bad. It took over 30 minutes to check in. (At least two people in line had been given a room that someone else was already staying in, which took a while to resolve.) The hotel was out of many breakfast items on both mornings of my stay. The first morning the lobby television was blasting an infomercial on erectile dysfunction, which was a bit awkward to say the least. It also took over 30 minutes to checkout due to customers with complaints in line in front of me. My bill was incorrect and the staff person on duty said he would email a corrected one to me within 30 minutes. The email never came, and I had to call the hotel 10 times over the next 3 days before a manager finally sent it. All staff was courteous but seemed a bit overwhelmed. April 14, 2015
Rated 4.0 out of 5.0 by no pancakes! Wonderful stay, bed and rooms perfect. Only issue was the pancake maker was not operable because the staff did not know how to use it. The senior staff then arrived, fixed it, made a pancake, but somehow the original staff member took it and did not offer one to my friend. Not unfriendly, just if he was paying attention, he could have done the little extra. Not sure if front desk put in my IHG number as well. Otherwise, great place and would definitely stay again. April 13, 2015
Rated 5.0 out of 5.0 by Friendly, comfortable Exactly what we needed: very comfortable bed and pillows; friendly and helpful staff; big free breakfast that was perfect for people starting out on outdoors adventure as we were! Also we appreciated fast, free WiFi. April 9, 2015
Rated 5.0 out of 5.0 by Clean and Updated facility Nice room, clean, updated bathroom. Bed was a little firm for me but I am used to sleeping on a Sleep Number Select mattress, this is usually an issue for me. Registration staff seemed unsure of himself, maybe he was new...a little pricey but we did not make prior reservations to find discounts either. Kind of a spur of the moment trip to visit UNG. April 9, 2015
Rated 5.0 out of 5.0 by Great value, nice breakfast Awesome. Lots of positives. Only negative was the size of the room with 2 doubles and a chair. There wasn't room to walk between the chair and bed. April 2, 2015
  • 2015-04-26T10:20:55.927-05:00
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