Rated 4.0 out of 5 by 93
Rated 5.0 out of 5.0 by Wendy_L Comfortable Bed, clean room
Great value. Clean and comfortable. Would stay again.
July 8, 2014
Rated 1.0 out of 5.0 by travel dave Misleading and inaccurate IHG website reservation!
I booked this hotel on the Corporate IHG website for two nights during the July 4th weekend, weeks in advance and specifically selected PETS ALLOWED on the website. This property was the first option and I booked it. Upon arrival, the front door stated "no pets allowed" and I felt like we had to sneak our pet inside for our holiday stay. After one night, the property manager stopped me in the parking lot and made it clear that the property didn't allow pets. I informed her that the Corporate IHG website clearly stated the opposite and showed her my reservation and confirmed it again on the website. She again repeated no pets were allowed. Being a holiday weekend, all the other hotels were booked solid and we were unable to find an alternate place to stay. We felt completely unwelcome and decided to cut our holiday weekend short by 50% to return home. The Corporate IHG website that books reservations contradicts individual property rules. Needless to say, the long, holiday mountain getaway was soured by IHG's inaccurate website. I will be requesting a refund of the one night I stayed.
July 8, 2014
Rated 5.0 out of 5.0 Most accommodating!
Stayed at this hotel during renovations. The room was lacking a refrigerator. It was a must for medicines. There were no rooms left with refrigerator. However,, the clerk knocked on my door in 5 minutes with a small "frig." Very kind, respectful, and eager to assist us in any way necessary. Would stay here again and recommend it to anyone traveling the area.
July 2, 2014