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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 474 reviews
87%
Recommend This Property

Ratings Breakdown

474reviews

  • 5 Stars
    285
  • 4 Stars
    105
  • 3 Stars
    42
  • 2 Stars
    24
  • 1 Stars
    18

Excellent In Every Way

By

July 18, 2017

platinumelite

The front desk staff was very helpful. We mistakenly thought there was an insect (centipede) on the wall when we first checked in. The front desk gentleman sent a maintenance person immediately and it turned out to be a false alarm. It was just a little residue from the drywall construction renovation that had been done sometime in the past. We love Holiday Inns. We've had to stay at their competitors a few times in other cities because the Holiday Inns there didn't have a vacancy and we've always been disappointed. We also like the easy loyalty points program. Thank you ihg and thank you Holiday Inn especially the West Northwest Hwy location in Dallas.

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Very convenient to Love Field.

By

July 15, 2017

club

Was able to make an early morning departure without getting up in the wee hours.

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excellent spot close to downtown Dallas

By

July 12, 2017

excellent place to stay for access to downtown Dallas. Across the street from Gas Monkey Grill and only 2 miles from the korean strip where there is great choices of food. parts were under renovation but, they were very discreet about it and didn't bother us on the 2d floor.

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July stay

By

July 11, 2017

club

Nice hotel in a good location for Everything I was doing in town.

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Not What I Expected

By

July 07, 2017

club

This hotel is not near as nice as the other IHG hotels I've stayed in. Very run down and needs a lot of work. Kind of ghetto! I would not stay there again.

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Great Stay

By

July 06, 2017

club

Just about everything you could want in a IHG hotel. Breakfast could serve eggs but overall great EXPERIENCE

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Great special suite with separate living room

By

July 04, 2017

platinumelite

We booked this hotel for this special suite, and the price was not much higher. But there is a separate living room with a big conference table and comfortable chairs so guests can relax and enjoy a meeting or reunion.
The extra jacuzzi in the bedroom is also an extra that everyone should enjoy.

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Great room and service

By

July 03, 2017

Excellent staff and service. I would definitely recommend.

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Review

By

July 02, 2017

Good place to stay . Clean room and good night sleep. Good location to airport. Check in person was nice.

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I will stay somewhere else next time in the area.

By

July 01, 2017

Hotel was ok, the elevator was beat up and had torn wall paper, the bathroom needed painting badly and had disgusting stains on the sofa.

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Friendly professional

By

July 01, 2017

Good clean rooms comfortable bed I will be staying here again

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Rough neighborhood at night

By

June 28, 2017

club

Upon arrival the outside was occupied by riff raff. Scared to unload the car. The restroom was not cleaned adequately and was disgusting. The front staff were tired and not smiling. Wish it was in a better neighborhood. Lots of girlie joints closeby and outside customers.

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