Rated 4.2 out of 5 by 311
Rated 4.0 out of 5.0 by Radiation Traveler Comfortable bed, great location, hotels needs some renovating
The staff was friendly and welcoming, and there are many restaurants nearby. The workout room needs a lot of attention, and the hotel needs some renovating. I have returned many times due to the location, even though my stays have not been without some complaints.
April 25, 2016
Rated 4.0 out of 5.0 by Bingo2016 Internet へのアクセスさえよければ。。。
April 20, 2016
Rated 5.0 out of 5.0 by Skip39 Great personnel from desk to great room breakfast to cleaning crew
This hotel has been a great place to stay as we come to Dallas to see a medical specialist there. The staff, even when making a reservation, have been so helpful to the two of us in helping us find our way around the city. Since we must come back to Dallas now at least once a year we will always stay there and when we travel during the summer, we will be looking to stay at other Holiday Inn Express hotels because of the great experience we had here. The only thing I can think to improve my stay would be to have some lighting over the sofa in the room. I read a lot and did find it difficult to have enough light when sitting on the sofa.
April 14, 2016
Rated 3.0 out of 5.0 by IvanL Missing points
I was offered welcome points. It never made it to my account. I tried using the missing points inquiry. I got a reply saying my stay points are credited. I replied back, my inquiry was never about the stay points, it was over the 300 welcome points.
April 12, 2016
Rated 5.0 out of 5.0 by cwc8 A great experience
We stay at IHG hotels because the standard of service is uniformly excellent.
April 5, 2016
Rated 3.0 out of 5.0 by psmith1264 Large comfortable room good service
I stayed one night the service was very good. Shuttle service helped me get my work done.
April 1, 2016
Rated 1.0 out of 5.0 by RedBeard86 Disappointed
Checked in, got my wakeup call time setup, went to the room and drew up a bath. The bath was disgusting and dirty! The thermostat didn't work very well. The room number was 405 but the phone was labeled 407. I asked for two wakeup calls and got none! Was given a "5000 point give away " card and told if I gave them a good review I could get 5k bonus rewards points....... too bad that was as far as this establishment went in the attempt to improve my stay......
March 30, 2016
Rated 2.0 out of 5.0 by RedBeard86 Unimpressed
This place needs a new cleaning staff and maintenance staff! Black mold behind the towel in the shower. Chipping liner in tub with drain plug that didn't work.
March 29, 2016