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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 595 reviews
89%
Recommend This Property

Ratings Breakdown

595reviews

  • 5 Stars
    418
  • 4 Stars
    98
  • 3 Stars
    31
  • 2 Stars
    24
  • 1 Stars
    24

Stay here once per month

By

June 22, 2017

Usually, its a great stay. I have a special request every month of a Noon check in time. about 1/10 times it is accommodated. I would gladly pay more for this feature, bring i drive in from another state. Having to wait an additional 3 hours for a room is quite frustrating. The AC/Heating unit only works without front desk interaction about 1/2 the time. The mattresses are very very stiff, making for a very bad nights sleep.

The staff is friendly most of the time.

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Wonderful stay

By

June 22, 2017

club

The service was wonderful. The only complaint I had was there were not enough bath towels. The reservation was for 3 people and we had 2 towels. Otherwise, room was phenomenal.

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Needs imrpoveement

By

June 20, 2017

club

Needs some improvement for the rate that was charged. Breakfast quality needs improvement. Also, there were water leakages in the corridor.

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Great

By

June 20, 2017

club

I was selected member of the day and my room was upgrade to a King Suite. I loved it!!!

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A good nights sleep after a busy day

By

June 18, 2017

club

The beds were really comfy and rooms very clean. For the price you pay, it's worth every penny. They have decent breakfast options and the location is very convenient.

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Great Stay

By

June 16, 2017

Great hotel. Staff was great and very polite and helpful. I will be staying here for future visits to the area.

Highly recommend staying here.

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Restful sleep

By

June 15, 2017

club

Unfortunately, we had to stay the night due to an illness. The hotel was comfortable, quiet, and speedy with check-in.

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Convenient location and great service.

By

June 14, 2017

I always stay at this hotel in the north Dallas area, since its opening a few years ago. I have always been most satisfied with the service, attentiveness of the staff, and the room decor and amenities.

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Dallas Preston St Holiday Inn Poor

By

June 14, 2017

club

This is the worst Holiday Inn I have ever been in. Check in lady was not friendly. Check out lady was friendly. Room had dry wall falling from window seal. Phones did not work in the room. No towels in bathroom. Loud music playing on the ground floor till 11:30 pm. Will never return to this Holiday Inn.

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Nice hotel

By

June 14, 2017

club

This staff at this location are extremely friendly, helpful and funny! They definitely make it feel like home away from home!

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Great Service in a good location.

By

June 14, 2017

club

Traveling for business isn't always great, but it always helps when you are able to stay somewhere that has attentive, warm and friendly staff that makes you feel welcome while you're there. I have stayed here twice on my travels and the staff has been consistent with each stay.

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Great stayed

By

June 12, 2017

club

Great stayed. Both times the staff was very friendly and the rooms looked to be clean. The indoor pool was filthy though and smelled strongly of bleach.

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