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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 657 reviews
88%
Recommend This Property

Ratings Breakdown

657reviews

  • 5 Stars
    453
  • 4 Stars
    112
  • 3 Stars
    37
  • 2 Stars
    28
  • 1 Stars
    27

Nice hotel, quiet and great staff!

By

October 20, 2017

club

Overall, I would highly recommend this hotel.

The beds were very comfortable. However, the sheets felt like they were piling and scratchy.

The bathroom sink came to my chest level. I am 5'5" and it was annoying to barely be able to use the sink and have water constantly splash because it was so high. The bathtub was so shallow that it felt like a glorified sitz bath. However, the water pressure was good and it stayed hot.

The breakfast was a typical hotel breakfast. High carbs and sugar. It would have been nice to have some potatoes or more variety of fruit or bacon like I have had a many other hotels. But most people would like the breakfast.

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Overall stay

By

October 18, 2017

I' don't recall ever having 3 king size beds and it was wonderful having the room.
The only negative I can say is the bathroom sink was to high for me to brush my teeth. It was comical standing on my toes trying to cup my hand to rince my mouth. I'm 5'4". I loved the color scheme.

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Great Hotel

By

October 17, 2017

The hotel was clean and newly remodeled, I had a wonderful stay in a comfortable bed.

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Great stay

By

October 15, 2017

club

Awesome room, great breakfast and friendly staff. Had a great stay and was very relaxing and peaceful.

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Good sleep, bad breakfast

By

October 12, 2017

I enjoyed the room and the sleep, despite noises from other tenants.

But the breakfast was neither palatable nor healthy. The eggs and meat were dry and bland, but at least they seemed healthy enough.

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Great stay

By

October 12, 2017

club

The staff is amazing, They are friendly and really concerned about your comfort and quality of your stay. The hotel is nice common areas and rooms

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Excellent value and location

By

October 12, 2017

club

We had a wonderful stay at the Holiday Inn Express. The hotel was modern and clean, and we were just a couple of minutes away from the Galleria. Hotel staff was friendly, and the free breakfast was great. We will be back!

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Wonderful Hotel

By

October 11, 2017

platinumelite

Rooms were quiet, clean, and spacious. Staff was knowledgeable and courteous.

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My stay

By

October 11, 2017

club

Housekeeping needs to be trained better. They are unprofessional and complain about doing their job in front of you. Disrespectful spoke in spanish while on the phone not knowing we understand and speak spanish.

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Comfortable room, very good service

By

October 11, 2017

club

Comfortable room, very good service. Our only issue on our visit was the pool was not adequately heated. That was addressed, and corrected.
Or grandchildren were staying with us, and they especially liked the full variety of breakfast choices, as did we.
Overall, it was a very good experience, and we would stay there again.

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Good property..well above average

By

October 09, 2017

platinumelite

Nice, large room with a good shower, comfortable bed and a nice Keurig coffee machine. Breakfast was a little better than HIE norm.
Decent fitness center and pool. Pretty good location but not very walking friendly (Like far too much of Dallas!)

Had a group of noisy folks in the room next to me which detracted from this stay but otherwise recommended.

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Comfortable stay and excellent customer service

By

September 29, 2017

Excellent Customer service checking in and out. Friendly employees. Comfy bed and nice shower.

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