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Rated 4.5 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by North Dallas easy access Clean, quiet, great access to everywhere we were going in Dallas. We will be returning here as we travel on a family trip later this summer!! March 3, 2015
Rated 5.0 out of 5.0 by Great service & perfect location Excellent service, clean comfortable rooms. Perfect for business or leisure! Breakfast was wonderful; great selection, Will recommend this property! February 26, 2015
Rated 5.0 out of 5.0 by Second Visit, Nice Hotel We had stayed the previous weekend when traveling through with the kids. We liked the Plano area and the hotel, so we returned without the kids for a romantic valentines weekend in the area. The hotel, staff, room were perfect. The hotel is clean and modern. I was recognized for my IHG Platinum Elite status and was upgraded to a larger room. Again perfect. I appreciate feeling like a VIP, which honestly is what I expect for my IHG loyalty. This hotel sets the bar. Very nice facility. The only complaint I could make would be that they do not have a dedicated service elevator, and the housekeeping staff pretty well take over the elevator lobby area on all the floors to use as a staging area for their carts and laundry once they start cleaning each morning. It just didn't seem professional. As a guest, you do not want to see so much of the behind the scenes in your face. February 25, 2015
Rated 5.0 out of 5.0 by Traveling with Kids Nice room, nice hotel. Updated, modern and clean. Very nice property. February 25, 2015
Rated 5.0 out of 5.0 by a nice place to stsy It is a pleasant place, and the breakfast makes it all the better. Staff go out oi their way to meet needs. February 24, 2015
Rated 4.0 out of 5.0 by Nicely appointed retrofit. I was impressed with the decor. Very updated, better than most HI EXPRESS properties. Construction above my room was frustrating. Other than that I had no complaints. Staff was very nice. February 17, 2015
Rated 5.0 out of 5.0 by What I expect When I'm travelling on business, I don't like spending time taking care of problems. This hotel delivered exactly what I needed; a clean, quiet, comfortable and convenient place to stay. February 16, 2015
Rated 1.0 out of 5.0 by Terrible, awful front desk staff Hotel itself is very nice, the front desk person is rude and knows nothng about customer service. This is the second day in a row i went to to the front desk to clear up a duplicate charge from a previous stay. Yesterday, the fire alarm kept going off, so the manager asked if he could fix that problem before looking at mine. He never returned to correct my problem. I tried again today, but the front desk girl didn't know a thing, turned her back on me and walked away. I am extreemly upset with the whole thing. If the manager cannot get this corrected in the morning, i will only get further upset.. February 11, 2015
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