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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 855 reviews
93%
Recommend This Property

Ratings Breakdown

855reviews

  • 5 Stars
    495
  • 4 Stars
    261
  • 3 Stars
    55
  • 2 Stars
    29
  • 1 Stars
    15

Comfortable stay

By

June 28, 2017

club

Stayed one night to attend a family event locally. Warm welcome and smooth check in. Clean modern room with everything working well.
Comfortable bed and a good nights sleep. An ideal base for the night.

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Top notch

By

June 28, 2017

club

All staff were excellent. Very helpful and friendly. Alex at Reception was very helpful as was others in reception, bar, and restaurant. Great value for money. Will definitely stay again if occasion arises. 11 marks out of 10!!

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thanks for a great stay

By

June 27, 2017

club

nothing more to say from start to finish every thing was first class and will certainly be using your hotels again

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Comfortable bed

By

June 27, 2017

club

Quick friendly check the n , good old spot for bluewater
Nice room except phone not working
Room also needed to smell more fresh
Would you se again

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A Mediocre Property Which

By

June 26, 2017

The property was far from Dartford town centre. I reached it by taking the Fast Track Bus at the railway station. There was a business corner for guests but only piles of leaflets were found. I suspected one or two computers had been there but they were removed. Dinner was good though pricey and there was not many to choose from the menu. I got down to the restaurant next day (Sunday) morning at 9:40 am and it looked like after a tempest. There was no milk, no bacon, no egg, no beans. Bits of foodstuff were all over the empty tables. I finished my breakfast just before 10:30 am. I had had to rush sorting myself out in just 30 minutes because the check-out time was set at 11:00 am. I had no time to find the hairdryer in my room which I learnt later was placed at an obscure corner. What an upset. I would not recommend this property.

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Calm and easy access to London

By

June 26, 2017

Calm and easy access to London.
the environment is neat and the staff are quiet friendly

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Comfortable bed but standards needs to do better

By

June 26, 2017

club

Not value for money, needs improving for regular travels and IHG members .

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Value for money

By

June 22, 2017

club

I found the hotel welcoming, warm and friendly with professional staff. It was excellent value for money

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comfortable bed, excellent breakfast

By

June 21, 2017

club

Very welcoming, comfortable bed and tasty breakfast

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Disablaliy facility's

By

June 15, 2017

club

Being disabled I was very pleased with easy accesable faciltys friendly staff

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Lack of storage

By

June 15, 2017

club

No drawer space
Shelves behind mirror awkward
Signage in the hotel very poor

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Great hotel.

By

June 13, 2017

A great hotel. Polite staff. Comfortable beds. Good breakfast. Coffee can cook yourself coffee makers.

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