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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 544 reviews
98%
Recommend This Property

Ratings Breakdown

544reviews

  • 5 Stars
    428
  • 4 Stars
    94
  • 3 Stars
    13
  • 2 Stars
    4
  • 1 Stars
    5

Excellent Accomodations

By

February 22, 2018

Where do I begin, Since September 2017 I have had the pleasure of staying here on several occasions. Customer service has been impeccable, everyone was truly concerned about every aspect of my stay. The friendliness of the ladies running the front desk was absolutely contagious. These ladies would set the attitude for the day when leaving in the morning and would greet you with a pleasant smile upon returning at the end of the day. These ladies contributed to the comfortable atmosphere which makes staying here, truly a memorable event. The breakfast's in the morning were outstanding, the young lady who prepared them was phenomenal. Always ensuring you were totally satisfied with the accommodations. The rooms were cleaned properly, and fresh towels and linen provided.
Miss Rebecca Ortega would always ensure on my return trips, that I was guaranteed a room, even if they were booked to capacity. Making my status as an Spire Elite member an extremely valuable tool. Miss Rebecca is a invaluable asset to your staff. I would like to Thank the following persons for their kindness, concern, friendliness, and warm smiles. I look forward to my next visit with great anticipation.
Miss Priyanka, Miss Karen, Miss Leann, Miss Mary, Miss Marcail, IHG should be pleased to possess such a diverse, knowledgeable, and caring staff at this facility. Thank You very much for making my time away from home a pleasant one.

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