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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 396 reviews
93%
Recommend This Property

Ratings Breakdown

396reviews

  • 5 Stars
    282
  • 4 Stars
    69
  • 3 Stars
    20
  • 2 Stars
    16
  • 1 Stars
    9

Great Location, Very Clean

By

March 22, 2017

club

I've always been a little weary in booking hotels based off of the website pictures, and Reviews. I must say this Hotel is a very clean, comfortable and Great Location. Me and some friends were in town for a Gospel Concert "Buddy and the Straightway Travelers" The Concert was amazing. We came back to the Hotel and relaxed the Beds was amazing. Each time we left the hotel the front desk agent always greeted us with a pleasant smile followed by enjoy your day. I'm very well pleased with the staff and the hotel. I would truly recommend this hotel to other friends and family whenever they are in the area. OFCOURSE this will be on my list to stay again.

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Very comfortable

By

March 22, 2017

club

The room was extremely clean and well kept. The staff was friendly and helpful. Excellent breakfast variety.

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Great hotel and wonderful location

By

March 21, 2017

The hotel was clean and tidy and the staff was very courteous and helpful. Easy access to/from interstate and plenty of great dining locations nearby. Great place to stay.

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EXCELLENT SERVICE

By

March 21, 2017

From the reservation that was made by Dawn to the checking in and during the stay Dawn took EXCELLENT care of myself and the guest. I have used this location in 11/2015 and Dawn assisted me then as well. She is someone that is truly unforgettable!!!

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Great Stay

By

March 20, 2017

club

Great stay, great location and very comfortable. I will definitely stay at this location again.

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Large rooms great service

By

March 20, 2017

Very nice staff that helped in every way possible. The room was huge and very clean.

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Loved it!

By

March 15, 2017

No complaints. Hotel was clean and quiet. Breakfast was great. Staff was friendly and accommodating.

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Comfortable beds

By

March 11, 2017

club

Slept well. I was in need of shuttle service however they had no one to drive the shuttle that was parked in the lot.

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Poor Customer Service

By

March 09, 2017

Please see previous complaint at beginning of survey.

Posted byHotelStaff
March 09, 2017
TonTon01, On behalf of my team I would like to apologize for the recent stay you had, and we would love another opportunity to provide you with superior service.
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Perfect.. stay

By

March 05, 2017

Clean warm. Excelente. Service. Confortable beds.
Quiet.. enough. Space.. in the room to walk. Around..

Posted byHotelStaff
March 05, 2017
Thank you for Choosing Holiday Inn Express as your choice of stay. We appreciate your business and we are glad that we were able to fulfill all of your needs. Thank you again & we look forward to having in the future
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Great Staff

By

March 02, 2017

The staff at this property was very friendly and attentive. Dawn was the best front desk representative that I have ever encountered at a Holiday Inn Express. I highly recommend this property.

Posted byHotelStaff
March 06, 2017
NicH77, From all of my "Great Staff," Thank you for choosing to stay with us and we hope to see you soon!
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Great services

By

March 01, 2017

club

I enjoyed my stay at the Holiday inn in Desoto. I will be back again.

Posted byHotelStaff
March 06, 2017
Anonymous, We are pleased you enjoyed your stay and hope to see you soon!
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