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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 440 reviews
92%
Recommend This Property

Ratings Breakdown

440reviews

  • 5 Stars
    305
  • 4 Stars
    84
  • 3 Stars
    18
  • 2 Stars
    19
  • 1 Stars
    14

Clean place and great service all around

By

May 24, 2017

club

I don't stay at 5-star hotels with valet and red carpet so I can't compare this to those types of places. However, this place was amazing. Everything from the parking lot to the bedrooms were all clean and well presented. The breakfast is always good and considering this service is included in the overnight price - the selection is pretty good as well. For whatever reason I did not sleep very well, may have been the mattress or it could have been something to do with me, but that is the only thing that was not perfect.

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excellent stay

By

May 24, 2017

club

great stay staff was awesome food was good and very clean facility

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Amazing bed

By

May 24, 2017

club

The beds are amazing. Currently looking to buy one for home. Great breakfast too!

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Excellent customer service

By

May 23, 2017

Customer service was the best I have had in any hotel.

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Good hotel

By

May 22, 2017

club

Has basically every aminnety you'll need at a hotel

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Nice stay

By

May 18, 2017

Clean. Friendly . No problems. I would recommend

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great staff and clean

By

May 16, 2017

had wonderful time and staff made sure we had all we needed for great stay ty

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Gone down since last year

By

May 15, 2017

I stayed at the HIE Dimondale recently (April 2017) and i was a little disappointed. Lobby is nice. Rooms seem to be suffering from a bit of neglect. Bathroom was very clean, which is very important, but the the rest of the room was a bit dingy. Dust all along the corners between the wall & floor. Spider webs by some of the furniture. This wasn't the kind of dust & webs that resulted from a bad week or a bad month. Room was not very well lit. Not sure if they're in cost-cutting mode or if their standards have gone down or what, but i was surprised. I stayed at the Dimondale HIE right at a year ago and I don't recall having that same impression. I doubt if i woulda went back if i had noticed such a condition at a HIE. Staff was nice. Good location if you like to jog, as you can easily make a 2-mile loop on the adjacent streets. Depending on where you are hanging out while you're staying there, it's close to the Michigan State Police and a few other businesses. Otherwise, you've gotta go about 5 miles to get to much of anything.

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No problems

By

May 14, 2017

platinumelite

As expected for Holiday Inn chain. No problems, comfy bed, reasonably priced.

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Seamless Experience

By

May 14, 2017

club

In and out without hassle on checkin/out. This is the first hotel I've gotten a good nights sleep at on the road. The room had great chairs for when my back aches in bed.

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Great Hotel

By

May 11, 2017

Had a great three day stay at this hotel for a sports competition event nearby. Definitely recommend for anyone coming to this area of Lansing.

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Clean upgraded property

By

May 11, 2017

Upgraded or renovated property close to GM and the State of Michigan complex. Nice staff with shopping and restaurants less than 10 minutes away

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