Rated 4.4 out of 5 by 53
Rated 5.0 out of 5.0 by fmoore Comfortable and great service
Welcoming and comforting after a long day drive. Peaceful and warm, Thanks for the service and the snack
February 16, 2014
Rated 5.0 out of 5.0 by Clint 65 Second visit
Staff was extremely nice and very helpful. Close to Atlanta, but just the right distance away. Good restaurants within walking distance.
February 11, 2014
Rated 1.0 out of 5.0 by Nonni5 Very Disappointed!!!
Overall experience: disappointed
staff and service: no compassion from management
value: Bad, 2 nights, used 1 due to weather in Atlanta
I was stuck in the Atlanta snow/ice storm debacle, could not get to the motel ( 23 hours in my vehicle all day and all night in Atlanta on the highway where I could not move). Finally arriving too late for the first night I had reserved. Got to the motel at 11:30 the next day (totally exhausted), got the room for next night. The motel staff would not even consider a reduction or anything on my lost night. I had talked with the motel on the phone letting them know the situation of being immobilized in Atlanta on I20.
At that point I was so totally exhausted I am considering not using any Holiday Inn Express any where. I am an IHG member but that didn't make any difference either!!
February 6, 2014