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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 764 reviews
79%
Recommend This Property

Ratings Breakdown

764reviews

  • 5 Stars
    408
  • 4 Stars
    175
  • 3 Stars
    71
  • 2 Stars
    63
  • 1 Stars
    47

Disappointed with the property

By

November 20, 2017

This property in Downers Grove, IL does not even come close to the quality that is typically represented with the Holiday Inn Express Brand. When my wife and I travel, we have always stayed at a HI Express and have never found a falt with a property until this stay at Downers Grove. The reception attendant told us that this property was in dire need of a rehab. She was absolutely correct. This hotel property is in poor condition. I am surprised that Holiday Inn allowed this property to decline to the level it presently is in.

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