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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.6

based on 879 reviews
98%
Recommend This Property

Ratings Breakdown

879reviews

  • 5 Stars
    614
  • 4 Stars
    222
  • 3 Stars
    33
  • 2 Stars
    8
  • 1 Stars
    2

Comfortable, quiet and good service

By

April 30, 2017

club

Please see previous comments re room, and pet friendly service. I am coeliac and need to eat gluten free. Good selection of foods, disappointed at the lack of choice in breads, but this was a minor point overall.

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Great value

By

April 30, 2017

club

Felt like a brand new room. Really liked it. Slept well. Friendly staff. Will be back

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Great Service in a comfortable room

By

April 30, 2017

club

Fantastic front desk staff, comfortable room and easy to find hotel.

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Enjoyable stay

By

April 29, 2017

club

Comfortable room with very helpful staff at breakfast, and excellent Harvester next door for dinner.

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Comfy room

By

April 28, 2017

club

Short break over the Easter period was a very enjoyable experience.Very easy to check in with polite and helpful staff.The room was very clean and had plenty of coffee/tea making essentials.Breakfast was a very relaxed affair with plenty of variety to choose from.Check out on the day was a doddle.

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Location,and cost

By

April 27, 2017

club

Close to motorway but not bothered by any noise
Cost was reasonable considering that breakfast was included

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fantastic staff but poor sleep

By

April 27, 2017

club

The staff at this Holiday Inn could not have been more helpful and professional. A delight to deal with on all fronts: from recommending restaurants to helping with lost property.
Unfortunately the pillows and bed were poor. Talking out in the front of the hotel can go on into the wee hours. Ask for a room at the back of the property for a better nights sleep.
Very easy access to the M5.

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Fantastic staff

By

April 27, 2017

club

The staff at this hotel were excellent. Nothing was too much trouble. And everyone had a smile on their face. Hotel was good too.

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a short break

By

April 27, 2017

club

our stay was to check the suitability of surrounding areas with a view to purchasing a property and also visiting friends. The hotel was very central which made traveling easy.

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Good hotel

By

April 25, 2017

club

Everything in the room was clean and nicely furnished, bed was a little bit too firm for us but may suit other people, good choice of breakfast and the staff were quick clearing the tables when people had finished. Would stay here again.

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Comfortable Night

By

April 24, 2017

platinumelite

A Comfortable night stay - very pleasant and professional staff.

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bed size

By

April 21, 2017

club

From the bed it was difficult to reach the bedside tables it seemed that the bed was of a smaller size than it was originally designed for.

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