Rated 3.8 out of 5 by 146
Rated 1.0 out of 5.0 by Tkonishi Noise from the night club from downstair
I do not recommend this hotel because the noise (music) from the night club downstairs make guests difficult to sleep, particularly for those staying in lower floor. The music would not stop until 3am, and it will affect the next day's business.
The hotel premises are old, and in general give an impression of being worn out. The shoe polisher did not have a liquid so I could not polish my shoes
The hotel staff also did not recognize my prioirty club membership. While the staff asked me to wait, he talked to his collegue or friend privately.
April 4, 2014
Rated 5.0 out of 5.0 by SandhuPS Feeling like Home!!!
During my all stays at the Hotel Inn Hotel Downtown Dubai, I am always impressed by the helping and caring attitude of all staff members of the hotel starting from top (General Manger) to bottom (Cleaner). I always like to stay at this hotel whenever I get chance to visit Dubai.
April 1, 2014
Rated 5.0 out of 5.0 Close to my heart
I can say that hotel is the ideal place for whom want to stay in a very clean room with a teasty food even if they do not have a plenty of restaurants.
The location of the hotel is fantastic and in the middle of everything so you can move left, right and centre using taxi or walking or trying the great Dubai Metro which is located near by the hotel.
Staff is great and giving a service from their heart.
The neagtive thing is the hotel itself is very old and remind my by the 19 Century so it must be renovated.
March 28, 2014
Rated 2.0 out of 5.0 by nodody 2 star hotel, 5-star price
too expensive, breakfast is not good, hope to be improved, i believe it will.
March 27, 2014
Rated 4.0 out of 5.0 by aalfrys Old Property needs renovation
Everything is great ,just the property needs renovation.
March 25, 2014
Rated 5.0 out of 5.0 by Alethia Excelente ubicación y relación costo-beneficio
Me alojé en este hotel por 5 días, en el mes de marzo. Su ubicación es excelente, a media cuadra del metro (15 minutos al Burj Khalifa o al mall de Dubai en metro), y muy cercano al aeropuerto. El personal es muy atento, y las instalaciones cumplen con los estándares de calidad de Holiday Inn.
A pesar de encontrarse en una zona muy transitada, el aislamiento acústico es bueno y se puede descansar de forma adecuada. El servicio de internet es eficiente y rápido. Además, se cuenta con varias opciones de alimentación en el hotel y en los alrededores.
March 23, 2014
Rated 4.0 out of 5.0 by MuzS Really good service, but rooms need renovation
We booked 2 rooms and arrived early and had to wait a bit while rooms were made up, but we had excellent hospitality from the manager and staff.
We found the rooms a little tired looking and in need of general upgrading, (phone not working, one mini bar not working, loose door on cabinet etc)
For some reason both rooms had no towels the second day, but this was easily rectified ...
We were also allowed a late checkout due to being a platinum member.
Overall a good experience
March 21, 2014
Rated 2.0 out of 5.0 by KevanV Hotel needs renovating
The hotel is in bad need of renovating.
Our first impression is that of an old 70's / 80's hotel, with a poky reception.
We were put in a smoking room despite my preferences stating non-smoking and then had to wait to be moved to another room (which was done fairly quickly)
The bathroom tiles have been painted over to make them look clean, but now even that paint is peeling off.
March 16, 2014
Rated 1.0 out of 5.0 by Abdin2010 A Bad experience
Simply it was a bad experience to stay at a hotel with no executive rooms. They were fixing something in the room just next to me and did not stop although I called 3 times saying I can't sleeo in such noise.
March 16, 2014
Rated 1.0 out of 5.0 by hamoo1963 Terrible experience
I did not expect that quality at any of holiday inn property. I won't stay ever in this hotel
March 11, 2014
Rated 5.0 out of 5.0 by Michi_Swiss Gutes Business Hotel in Nähe Flughafen DXB
Sehr gutes Business Hotel für einen Kurzaufenthalt oder Stop-over in Dubai. Die Einrichtung ist etwas in die Jahre gekommen, die Sauberkeit ist jedoch gewährleistet. Aufmerksames und freundliches Personal.
March 1, 2014
Rated 4.0 out of 5.0 by avfc82 great stay
like to thank the manager and all his staff, they made my business trip very comfortable , all staff were vey friendly and helpful from front desk, concierge , metro bar and pool side, room very comfortable and cleaned every day , food was very good in the metro bar , will definitely use this hotel again and recommend this hotel for location ,value , and the staff.
February 28, 2014
Rated 5.0 out of 5.0 by Rickj007 Recent stay at downtown Holiday Inn at Dubai, UAE
Very nice stay. People were great. Everything was nice. Food and drinks were adequate.
February 25, 2014
Rated 2.0 out of 5.0 by JKDJedi Rooms are dirty
The rooms are all furnished with carpet that is quite dirty with stains all over.
February 23, 2014
Rated 4.0 out of 5.0 by grobu-ro Great staff
The staff at this hotel is great, detail oriented making sure you will get everything you need during the stay.
One of my best overall experiences with Holiday Inn, the only negative thing about this hotel is the noise level if you are staying on the 7th floor which was ok with me since I was very tired but some people might found it as a problem.
February 21, 2014
Rated 5.0 out of 5.0 by asdas Very nice staff
nice hotel very good staff clean room friendly staff
February 21, 2014
Rated 3.0 out of 5.0 by Karl 1 Komfortables Bett und großartiger Service
Bis auf den extrem störenden Discolärm im 3 Stock
war das Hotel weitgehend zufriedenstellend.
February 18, 2014
Rated 4.0 out of 5.0 Nice service
It was a nice experience i had in this hotel .
Reception stuff were so cooperative
February 17, 2014
Rated 4.0 out of 5.0 by kabbashi courtesy and great service
courtesy and great service provided by staff those i always meet when arrive at the hotel...
all these and more, let me feel as home...
its my first and last choice of choosing IHG in dubai...
February 17, 2014
Rated 3.0 out of 5.0 by officer dibble laundry
Towels in the room were grey not white and on two occasions had to request changes as the towels were actually stained and soiled, replacements were only marginally better. Staff response was good but apologetic.
February 15, 2014
Rated 5.0 out of 5.0 Great Location/Outstanding Servce
We just had an outstanding stay at this centrally located
hotel. From the time of check-in thru check-out, hotel staff was very friendly and accommodating esp John of front desk and Pratesh and Joy of bellboys. I highly recommend this hotel for any one looking for a hotel in Dubai.......
February 13, 2014
Rated 5.0 out of 5.0 by GAINT_banker they Made my stay really good in this hotel
The staff was very good. My room was very big and spacious. 2 steps away from the metro station. It made my stay really good.
February 12, 2014
Rated 5.0 out of 5.0 by Hadyhosny Great Service and Overall stay
I enjoyed a lot my stay with the family in the hotel. Although the hotel was busy, but the service was great and the people was extremely friendly. I definitely recommend this hotel!
February 8, 2014
Rated 3.0 out of 5.0 by Mohamed11 second home, as always
there are pros and cons
when you call second home have to have patience and expect it to improve.
excellent staff, overall very attentive. But bit old structure guess makes it tough to meet the top standards.
taking a lot of extra effort from all the staff.
keep it up!
see you, soon.
February 7, 2014
Rated 5.0 out of 5.0 by stonemedical convenient location and great service
convenient transportation: very close to metro station.
convenent dinner: nice restaraunt close by
Great staff at front dest greeted warmly and worked efficiently for both check-in and check out
Need to improve: Breakfast is lower quality comparing with its higher price
House keeping need improve: some forgot to leave any towels to the room or necessary soap or hair cap, but it depends who is on duty
First night can not sleep well due to next door "big noise" for most of the night,but other nights are very quiet probably neighbour checked out
February 5, 2014
Rated 1.0 out of 5.0 by Khalid606 Worst holiday inn experience
The hotel is located in very crowded and old part of Dubai. the parking is very small and it is difficult to find a spot specially in the night.
Although I arrived too late (around 2:30am) I have been told that the room was not ready, what I think is that they thought I'm not coming so they gave my room to someone else, and finally they gave me a room that they had to clean.
The hotel is old, so the rooms.
I don't recommend to stay here even for attractive rate.
February 5, 2014
Rated 3.0 out of 5.0 整体一般
February 4, 2014
Rated 1.0 out of 5.0 by G2FIJI Room Condition
This hotel had the oldest furniture I have seen in a Holiday Inn.
February 3, 2014
Rated 1.0 out of 5.0 by coldtears hiii
noisy, you will not be able to sleep , high noises due to disco
February 1, 2014
Rated 5.0 out of 5.0 by Stevo1000a Holiday Inn Dubai
Excelentl, well located hotel. Super staff and good value for money. Handy to airport - 10 mins!
January 31, 2014