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Rated 4.5 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by Everything up to HIE standards We only had three issues with our stay. First the young man checking us in, while polite mumbled rather than talking where he could be understood. The lady checking in before me finally told him, "I'm hard of hearing, can you please speak up." I actually translated his questions to her and I too have hearing problems just not as bad as hers. I had to ask him several times "what did you ask" when I was checking in. Second issue was I failed to ask for a top floor and heard feet over my head until 4:00 in the morning. Made for a long and hard travel the next day. At breakfast the items offered were running low or out and attendant was not there. When she was located she had an attitude about doing her job.Other than that the hotel was very clean and comfortable. Great TV channel selections as well. I would stay here again since I know HIE will address these issues with their employees. October 10, 2015
Rated 5.0 out of 5.0 by All services as expected Keep motel as no smoking and no pets allowed or else I will stay elsewhere. October 10, 2015
Rated 5.0 out of 5.0 by Comfortable and clean The staff was friendly and helpful in answering our inquiries about nearby restaurants, The beds were comfortable, the room was quiet and dark enough for sleeping! My friend and I were on an extended trip and enjoyed our stay here so much that we stayed there again on our return trip home. October 9, 2015
Rated 4.0 out of 5.0 by referral for dinner For steak the desk clerk referred us to the 287 Roadhouse On our return trip going home we ate at Pecos Diamond Steakhouse. It was much better. October 8, 2015
Rated 4.0 out of 5.0 by Room was clean and bed was comfortable. We arrived later than expected and the staff was courteous and quickly provided the room we requested. The room was clean and the bed comfortable. The desk chair provided was not as comfortable as other Holiday Inn Expresses we stayed. Wifi was fast. One of the best showers with plenty of pressure. Breakfast had good assortment of balanced nutritional food, however the eggs weren't as good as other HEIs( not the preparers fault, but product quality was low). October 7, 2015
Rated 5.0 out of 5.0 by Dumas Service was great, and courteous. Was basically stranded, and the host made sure I was aware of all of my options, such as restaurants and shopping. October 6, 2015
Rated 3.0 out of 5.0 by staying for a few days was ok Staff should realize that when a person is residing there for more than one night that the cleaning service shouldn't enter your room 5 times in one hour, especially when you inform them the first attempt. October 5, 2015
Rated 5.0 out of 5.0 by Excellent Property with attentive staff This was my first stay at a Holiday Inn Express but certainly not my last. On my next trip to Dumas I will be staying at this hotel. Dianne, the manager, is friendly, professional and very efficient. October 5, 2015
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