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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 489 reviews
94%
Recommend This Property

Ratings Breakdown

489reviews

  • 5 Stars
    370
  • 4 Stars
    88
  • 3 Stars
    12
  • 2 Stars
    11
  • 1 Stars
    8

Clean Hotel

By

March 28, 2017

club

The hotel was clean and the staff were friendly and helpful. The hotel is conveniently located near Duke University Hospital and the NC School of Science and Math.

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Friendly workers and easy access to Duke

By

March 27, 2017

club

Very clean with easy access to Duke, whether or not you use shuttle. Plenty of restaurants around. Breakfast is good- Maria in breakfast area is super nice and remembers her "frequent flyers." Didnt like that homeless guy just walked in and helped himself to food..would like coffee, juice, maybe cookies even in the evenings. For this price, some food could be offered

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Excellent stay

By

March 27, 2017

Close to Duke Medical Center; Friendly staff; room was very clean

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Very pleasant stay

By

March 26, 2017

We had a family member at Duke Regional Hospital. We used the shuttle service to and from the hospital each day and were very pleased with it. We also took advantage of the breakfast each day and enjoyed it. The staff was extremely helpful and friendly. The room was very nice and comfortable.

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Nc

By

March 26, 2017

Clean room - nice setting outside -front desk person very nice - great value

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Close to NC School of Science and Math

By

March 25, 2017

club

We always choose this property when we travel to Durham.

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Room comfort

By

March 25, 2017

Been staying at the HIE in Durham for 4 years now. The mattress in the room is getting a little lumpy. Also, if you remodeled it would be nice to have walk-in showers instead of tubs

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Comfortable and friendly hotel

By

March 22, 2017

We've stayed at this hotel for about seven years, three times a year. We stay here when we visit our grandkids. Sometimes they sleep overnight with us and they love the breakfast. I even send Christmas cards to one of the workers, she's so sweet!

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Great experience . . .

By

March 22, 2017

club

This location has always provided excellent service, a nice breakfast and a good night's sleep. I'll be back and would recommend it to others.

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Durham, NC

By

March 21, 2017

club

Staff was great. Hotel was clean. Check-in and check-out were smooth. I highly recommend staying at this hotel.

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Gray place to stay

By

March 18, 2017

club

We have stayed at this hotel many times when we had appointments at Duke Hospital. The staff have always been pleasant and accommodating. They take a special interest in meeting your needs. The shuttle service has always been reliable and much appreciated as we don't have to worry about traffic or parking fees. We always look forward to Wednesday night pizza, fresh baked cookies every evening and a delicious breakfast in the morning. There is a good cafeteria several blocks away and a barbecue restaurant across the street. This is our favorite home away from home.

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Great staff clean rooms

By

March 17, 2017

I stay @ this property a lot and it is always a great relaxing stay the rooms are clean and comfortable the property is well maintained and the staff has that great southern hospitality you are always greeted with a smile and they help in anyway possible

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