Rated 3.9 out of 5 by 71
Rated 3.0 out of 5.0 by Jamaica sigma unclean room
The hotel didn't clean my room after the first night of stay. This seems to be a constant problem. The same issue occurred on my trip to a holiday inn hotel in elk Grove Village, IL. Need to correct thisissue. Also, I'm requesting 30,000 points for the inconvenience.
July 7, 2014
Rated 5.0 out of 5.0 by charles94 great service
good location to shopping , dining, great service, msu, the staff were great,
July 5, 2014
Rated 1.0 out of 5.0 by DACNJ Very poor customer service and knowledge of policies
Very very overpriced for this hotel. I was not given the same discount that other parents attending an orientation were given. Also, the staff is rude and not properly trained with the policies. There were no managers working two days in a row when I asked to speak with one. One of the beds in my room had hair, blood and a large oval dark stain on the sheets. The elevator had dead bugs above the light in the ceiling.
I would say try another hotel even if it is a little further from this area.
July 2, 2014