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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 437 reviews
97%
Recommend This Property

Ratings Breakdown

437reviews

  • 5 Stars
    328
  • 4 Stars
    90
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    5

Suited our needs in a crunch

By

May 24, 2017

We were delighted to find room availability when we learned that the place we normally stay was sold out. While we enjoyed our stay and often do, we found the price this weekend to be over priced. Additionally, we would recommend the ability to access the front desk from the rear parking lot without having to walk around the building. We stay at a Holiday Inn's iften. Our most memorable stay was in the Buffalo area because we loved the spacious rooms with a walk in shower!

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Great service

By

May 24, 2017

club

Staff found necklace in bathroom and front desk called us to advise.

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Our stay while visiting Syracuse University.

By

May 23, 2017

Our family stayed at this hotel while visiting Syracuse University. The staff was so incredibly helpful and welcoming. The hotel was clean and comfortable and in a good location close to shopping and dining. I would recommend this hotel!

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Great service and very clean

By

May 20, 2017

club

Highly recommend this hotel especially if you have a car. Otherwise, it is not convenient if one is on foot.

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This hotel made our stay for graduation great

By

May 17, 2017

club

The staff was very friendly. They put out extra treats for graduation weekend and the breakfast room was great for gathering our big group

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Good business stay

By

May 11, 2017

Clean and solid value with a convenient location. Room was very nice and the stay quiet and uneventful, which is always good when traveling.

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Great place

By

May 10, 2017

Ample parking space. Good breakfast. Good staff. Liked it.

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Comfortable and clean

By

May 09, 2017

club

I enjoyed my stay at the DeWitt Holiday Inn Express. The service was excellent, the rooms clean and up to date. I really liked the music options on the TV!

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Very clean

By

May 06, 2017

platinumelite

This hotel was very clean. The staff are very friendly. The location is ideal and convenient. Would recommend.

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Traveling to see my Mom

By

May 03, 2017

We stay at the Holiday Inn Express in East Syracuse Dewitt after traveling from Boston (where we live) to Syracuse to see my Mom.
Always a nice greeting and familiar faces when we get off the road and turn into the Holiday Inn.

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GENERAL CONDITIONS

By

April 27, 2017

platinumelite

STAFF EAGER TO HELP IN ANY WAY THEY CAN

FRONT DESK IS GREAT

ROOMS ARE CLEAN AND WELL KEPT

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Good service

By

April 24, 2017

There was an issue with the toilet and they fixed it right away. Used the exercise room twice and was happy with it both times.

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