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Rated 4.6 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by outstanding housekeeping HHE hotels are almost always clean .. that is my primary reason for choosing them The Syracuse hotel was clean, sparkling even beyond my expectations - so clean in fact that I felt comfortable taking a bath and I never do that in hotel rooms. Even the elevator was sparkling! October 1, 2015
Rated 5.0 out of 5.0 by Excellent hotel Excellent hotel and services. Best bed I've slept on in a long time. September 23, 2015
Rated 5.0 out of 5.0 by Friendly staff, slept really well The staff were accommodating and attentive. The room was clean, the mattress was comfortable. The breakfast included was a nice feature, but the pancakes from the machine were only of fair quality, but they had fresh fruit and juices; cereals etc. Overall, we were quite satisfied with our stay at this hotel. September 21, 2015
Rated 5.0 out of 5.0 by Clean room, comfortable bed, reasonably priced I am always happy to stay at the Holiday Inn Express in DeWitt. I have stayed at this hotel several times now- when I have moved my daughter into her college dorm, visited her for parents' weekend, and also when I've moved her back home for the summer. I feel very safe and comfortable whenever I stay and I also like the location very much. This hotel is convenient to Syracuse University and to restaurants and shopping. I've always been very happy during my stays and I will be returning each year until my daughter graduates. I highly recommend this hotel to any parents of students in the Syracuse area. September 12, 2015
Rated 5.0 out of 5.0 by Staff The front desk attendant, Bryck, always greets me by name and knows to give the 250 points without asking. He also always gives me an upgrade when available. September 11, 2015
Rated 4.0 out of 5.0 by Bedding Great Service very well. My thoughts are good staff is pleasant very friendly the housekeeping staff great cleaning well done just don't block hallways to elevators speaking to one another one co/worker to another should do this on your breaks. Blocking elevator hallways with cleaning carts. I like the inside pool just need cold water not warm food breakfast meals should have more selections different tasting muffins more desserts different basket of fruit when entering breakfast meals change from time to time not always the same egg ommlett . Parking lines need to be repainted . Best of all comfortable . September 10, 2015
Rated 5.0 out of 5.0 by Guests treated in a respectful manner Enjoyed staying at this HIE. See previous comments and survey results September 9, 2015
Rated 2.0 out of 5.0 by An OK place The front desk staff was very professional but I cannot say that about some of the other staff members. The bed was NOT very comfortable and the dining experience was even less satisfying...... September 9, 2015
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