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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 943 reviews
95%
Recommend This Property

Ratings Breakdown

943reviews

  • 5 Stars
    556
  • 4 Stars
    309
  • 3 Stars
    49
  • 2 Stars
    17
  • 1 Stars
    12

5 nights in Leith

By

September 30, 2016

club

We stayed five nights at Holiday Inn Waterfront Edinburgh. The location was good if you want to visit the Royal Yacht Brittania and shop at the Ocean Terminal mall. Great variety of restaurants and shops. Easy to catch a bus at the mall to go to Old Town and New Town Edinburgh. Rooms were very modern and clean but quite small. Breakfast was good but would have liked a few additional items to choose from such as bacon, pancakes or waffles. Staff were all very polite and friendly. Enjoyed the nice big lobby with lots of chairs to visit friends and family.

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Pleasant Stay at Waterfront Hotel Edinburgh

By

September 29, 2016

club

Very pleased at recent stay at this Holiday Inn Express hotel. Very comfortable and modern room. Staff friendly and efficient. Wife has particular dietary needs which staff were able to assist with at breakfast.

Hotel ideally sited for Ocean Terminal and former Royal Yacht Britannia. Frequent bus services from near hotel to centre of Edinburgh.

Look forward to staying at this hotel again.

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Excellent value for money

By

September 29, 2016

club

Suggestions
- If you wish customers to use their towels more than once, provide better facility to hang towels to allow them to air and dry quicker.
- Provide more tv channels to make entertainment option more enjoyable.

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Excellent hotel close to local amenities and convenient for the city centr

By

September 28, 2016

Excellent Holiday Express with comfortable rooms and good facilities. Close to local amenities and attractions.

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We Were Not Happy at all

By

September 28, 2016

Despite the refurbishment, but the old carpet in our room caused lots of Dust.
The amenities were poor. Low quality open shampoo and open soap (in the hanging wall case) are bold among those weakness. I asked receptionist the slipper but there was not any.
Breakfast was so packed and staff should serve both reception and breakfast at the same time. Many tables were left unclean and took time to be cleaned by receptionist .....
I did not receive the service that I expect as usuall and I have to say it was worst stay within Holiday inn after 4-5 years being generally happy with the brand and their services.

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Great choice

By

September 27, 2016

club

Great choice for our 5 day stay in Edinburgh.
Rooms clean and comfortable.
Free WiFi.
Free parking.
Free breakfast.
Excellent location.
Bus stop to the city center just outside the front door.

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excellent

By

September 26, 2016

Well run, clean, and friendly staff. Close to a harbour and cruise terminal. Recommended. Would like a gym or an agreement with a local gym!

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HIGH Recommendation

By

September 26, 2016

Everything about this place was wonderful. The rooms were exceptional clean, the breakfast was wonderful, the service from the staff was friendly and helpful. The décor was cheery and welcoming. I highly recommend this hotel to anyone needing a place to stay in Edinburgh.

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Overnight Stay

By

September 25, 2016

club

I chose this hotel as I know the brand and the location sounded good and was fairly easy to get to and from the main railway station.

My arrival was warmly greeted and I quickly found my very comfortable, bright and airy room. I was impressed by the lighting, air conditioning and ease of access to power points.

The busses stopped right outside and were frequent.

There was a shopping centre / restaurant complex opposite.

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clean and comfortable room

By

September 23, 2016

very welcoming and helpful staff with a good breakfast

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Not set up with women in mind

By

September 22, 2016

Hotel was great - EXCEPT - no plugs close to any mirror for drying your hair or using curling irons. In their defense, sort of, stayed in a number of hotels

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Fabulous

By

September 18, 2016

Had a brilliant stay, staff went that extra mile. Will definitely return.

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