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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 1222 reviews
92%
Recommend This Property

Ratings Breakdown

1222reviews

  • 5 Stars
    674
  • 4 Stars
    392
  • 3 Stars
    89
  • 2 Stars
    43
  • 1 Stars
    24

Good Location, Nice Breakfast, Reasonable Cost

By

November 18, 2017

This was my second stay at this hotel. I chose it the first time based on the free breakfast, overall cost of stay, and the location. I was so pleased the first time that I decided to come back. It is right at the end of the tram-line from the airport - so very easy to get to - also near the bus station and Waverley Rail Station. It is also close to attractions such as Calton Hill, Holyrood Park, the National Portrait Gallery and Princes Street. There is also the convenience of a Tesco and an ATM right next-door. Also, the price was definitely right.

The rooms are rather small, but since I was out exploring the town for 11 or more hours a day (sabbatical research then leisure) that didn't matter - wasn't going to be socializing or kicking-back in the room. The first time I stayed (spring 2016), the breakfast was PHENOMENAL (best I had in 9 different hotels in European cities I traveled to that spring - which is the main reason I came back), but in November 2017 they were doing construction on half the breakfast area, so there weren't as many choices, and the area was rather cramped - which will hopefully be improved soon. The water in the shower was nice and hot - but not a lot of water pressure.

The staff was very friendly and helpful. Facilities were comfortable (for our purposes) and very clean.

There was no clock of any kind in the room (and I don't have a smart phone to use for an alarm). Of the three times I requested a wake-up call, only once did they actually call, so be sure to have your own alarm of some kind! I would also like to see a safe available in the room (they do have a safe at the front desk).

Overall - happy with the visits - will stay here again for sure.

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