Rated 4.5 out of 5 by 401
Rated 5.0 out of 5.0 by Just-me Great Location, Great Staff!
Thanks for a great stay! The staff were helpful and friendly and were able to guide us in the right direction for what we were looking for!
This hotel is in a convenient location for access to Holyrood, the Royal Mile, Grassmarket and the sights of Edinburgh.
April 24, 2015
Rated 4.0 out of 5.0 by JulieB58 Long weekend in Edinburgh
The staff at the hotel are very friendly and welcoming. They obviously enjoy their jobs.
The only downside to the room was the lack of coat hangers - 6 between two people is not enough
April 23, 2015
Rated 4.0 out of 5.0 by Poune73 Hôtel très bien situé mais prestations moyennes
Hôtel à 5 minutes à pied du Royal Mile : parfait !
Chambre au calme (ne donnant pas sur la rue principale), assez confortable et très propre.
- Personnel ne faisant aucun effort pour se faire comprendre à qui ne parle pas un parfait anglais courant.
- Hall d'entrée glacial car en courant d'air permanent.
- Salle de petit-déjeuner glaciale car directement reliée au hall d'entrée...
- Qualité médiocre de la nourriture proposée au petit-déjeuner.
- Ascenseur capricieux.
- 3 chaînes seulement proposées sur la TV dans les chambres, aucune avec des films !
April 22, 2015
Rated 5.0 out of 5.0 by Explorador urbano Atención cálida y profesional
Nuestra estancia en el HIE Royal Mile resultó en el complemento perfecto para nuestra visita a Edimburgo.
La atención de su staff fue sumamente cordial y profesional en todo momento, y en particular al momento de ayudarnos con las dificultades que se nos presentaron.
Destaca la pulcritud de sus instalaciones.
April 20, 2015
Rated 5.0 out of 5.0 by Shesmine Great staff
The staff at this hotel were excellent. They were very friendly and made some great suggestions regarding things to do in the area and places to eat.
As an American the hotel room was smaller than the rooms at Holiday Inn in the United States. The bed was very comfortable but no king size beds are available. There was no dresser or clothes closet, but instead there was an open area to hang a few clothes and shelves to stack your clothes. An iron and ironing board were available upon request but not standard in the room. Also, I needed an adaptor to plug in my laptop and the hotel does not provide one. You can buy one at the small store across the street for a few dollars.
The free breakfast provided more options than many Holiday Inns that I have stayed at in the United States. Unfortunately, the food was the same everyday. By the end of my stay I was going out for breakfast just to have some variety.
April 20, 2015
Rated 2.0 out of 5.0 by highlander14 awful breakfast
One of the worst breakfast ever.
Unacceptable WiFi quality
April 20, 2015
Rated 4.0 out of 5.0 by Poppins21 lot of noise from other guests
beds not comfy, too soft. airconditioning light flashed all night which was distracting.
April 18, 2015
Rated 5.0 out of 5.0 by Hayley912 Family of four
Booked this hotel for its central location for where we wanted to go. Perfect for us. The staff were really helpful and friendly and the room was clean and comfortable for the four of us.
April 17, 2015