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Rated 4.5 out of 5 by 562 reviewers.
Rated 4.0 out of 5.0 by Relacion calidad/precio recomendable Positivo: Cercanía al centro, amabilidad del personal y desayuno incluido en la habitación. A mejorar: Calidad del colchón del sofá cama que es necesario cambiarlo y no hay realmente sitio en la habitación para colocar la ropa de 4 personas ya que no hay un armario como tal, solo hay un perchero pequeño y alguna balda para poner cosas. Deberían poner un armario para poder guardar las cosas. November 20, 2015
Rated 4.0 out of 5.0 by Great Staff The staff at this hotel were very efficient and always had a smile. Especially Amanda. She was very helpful is sorting out a theatre booking problem and provided extra pillows when I asked for them. She also greeted us when we went in and out of the hotel and checked we were happy with everything. For that reason, I would revisit this hotel. November 17, 2015
Rated 5.0 out of 5.0 by Short Visit to Edinburgh Hotel satisfied all needs, staff and Manager (Billy) exceptional. Beds a little small . Ideal location for the Royal Mile. Will stay again. November 15, 2015
Rated 3.0 out of 5.0 by One bad apple One unpleasant and rude staff can ruin one's experience, as it did for us at this property. All other staff were terrific. The woman who showed her anger and annoyance spoiled our stay, and to a lesser degree, so did the man who answered the phone when we phoned down to request the sofa sleeper be made up. We were exhausted after a 13-hour flight delay that included 7 hours of standing in line, and this followed a transatlantic flight. We needed the sleeper sofa made up. She could not have been more unpleasant and showed extreme annoyance. It negatively affected out stay in Edinburgh. Long-time platinum member. Worst staff attitude I've seen. November 14, 2015
Rated 4.0 out of 5.0 by Good for a short break Nice and quiet hotel in a good area near the royal mile. Room was good, wifi was good, air con, bathroom night light in case you forget where you are (i think that's what it was!), everything pretty cool November 13, 2015
Rated 4.0 out of 5.0 by great stay great overall stay staff very good in breakfast area and overall in fact. Could get noisy with other residents mostly doors banging could this be remedied bu slower door closers possibly if allowed with fire audits. Great location close to all the sites and great for when you want to eat out .will stay at this hotel again next visit to edinburgh November 12, 2015
Rated 5.0 out of 5.0 by Comfortable room, helpful staff Nice city centre hotel, comfortable room, good service and breakfast. November 10, 2015
Rated 3.0 out of 5.0 by need updated Stay in this hotel a few times, carpet in the room is getting dirtier and should have a proper cleaning. Otherwise location is good. November 10, 2015
  • 2015-11-25 T13:16:27.063-06:00
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