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Rated 3.4 out of 5 by 242 reviewers.
Rated 3.0 out of 5.0 by Last minute trip, affordable stay This was booked as a last minute trip based on location, pricing, and reviews. I felt it is a basic hotel to cover basic needs when one needs to stay at a hotel. The hotel and rooms felt dingy, yet the furniture seemed modern. Maybe a good renovating is needed. The AC in the room was either Lo or Hi as options and made the room very damp. July 1, 2015
Rated 5.0 out of 5.0 by atmosphere Comfortable atmosphere, great breakfast; clean room. July 1, 2015
Rated 2.0 out of 5.0 by Below expectation Rooms are smelly Poor breakfast Not working WI-FI In the middle of nowhere July 1, 2015
Rated 5.0 out of 5.0 by great service I stay at IHG worldwide, but this one hotel has the friendliest staff in the breakfast area. I know of no other HIE which will actually bring you another cup of juice or coffee, and this hotel is consistently the best in the breakfast category. June 30, 2015
Rated 1.0 out of 5.0 by Bad Experience I stay at many Holiday Inn hotels. Usually i have a very good experience but by far this was the worst I have ever seen. Rooms and common areas were not clean, terrible internet service, and unfriendly staff. I would not recommend this hotel to anyone. There are many other options in the area. Find one other than this hotel. June 29, 2015
Rated 2.0 out of 5.0 by bad service The rooms were clean and decent. Overall the hotel is located at a great place, only 10 minutes from atlantic city. However, the room service was terrible! When asked to send in an extra blanket, I was told they had none! I called thrice as I had a kid with fever who needed it and eventually they did bring it after making me wait for half an hour. The staff simply did not pick up the calls on the front desk. June 29, 2015
Rated 5.0 out of 5.0 by Great experience and friendly staff The hotel was clean, updated and the beds were very comfortable. The breakfast staff was extremely polite and kind. The cleaning staff always said hello and did a great job in our rooms. I'd return here again in the future. Was pleasantly surprised! June 25, 2015
Rated 2.0 out of 5.0 by Nice hotel, but disaster of a stay We checked in to the West Atlantic City Holiday Inn on Saturday, June 20 for a weekend at the beach with my parents, who booked the room across the hall. Around 3AM I woke up to the sound of rushing water so heavy my first thought was that someone was showering in our bathroom. Unfortunately, and quite disgustingly, the water raining on our heads in the bathroom and by the closet was not from a shower but from an overflowing toilet upstairs. So at 3:30AM on Fathers's Day morning, we had to pack up our belongings and sleeping children and move to another room. This incident ruined our Father's Day weekend. I wrote to acholidayinn@comcast.net and have received no response. Needless to say, this is unacceptable. Make it right, Holiday Inn. June 24, 2015
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