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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 298 reviews
93%
Recommend This Property

Ratings Breakdown

298reviews

  • 5 Stars
    211
  • 4 Stars
    61
  • 3 Stars
    9
  • 2 Stars
    11
  • 1 Stars
    6

Clean and comfortable

By

February 20, 2017

club

Rooms are clean and service is good; price is fair as well

Posted byHotelStaff
February 20, 2017
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and rating us 5 stars. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Business Trip

By

February 19, 2017

club

Good option when looking for hotel accomodations in Elk Grove area.

Posted byHotelStaff
February 20, 2017
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Great staff and comfortable stay

By

February 19, 2017

My stay at Holiday Inn Express was pleasant. I was well-rested for my interview the next day. Breakfast variety was great!

Posted byHotelStaff
February 20, 2017
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Tranquilidad

By

February 17, 2017

club

Es un lugar muy bueno para descansar . El área tranquila y en buena ubicación para las compras

Posted byHotelStaff
February 20, 2017
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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clean, quiet, comfortable

By

February 13, 2017

club

One night stay for business. Friendly front-desk staff, clean public areas and room/bathroom. Nice sized room (king). Pretty good Wifi. Dish-tv on a flat-screen. Nice breakfast options. Was set off the road a bit, but not too hard to find.

Posted byHotelStaff
February 13, 2017
Dear Guest, Thank you so much for your review of our hotel and giving us 4 stars. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Great place to stay

By

February 12, 2017

Wonderful staff and clean spacious rooms. This is a Holiday Inn property that I plan to visit again.

Posted byHotelStaff
February 13, 2017
Dear Guest, Thank you so much for your review of our hotel and rating us 5 stars. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Go somewhere else

By

February 09, 2017

club

Bed is so old and worn you can see the craters where people sleep so much it's literally hard to turn over I slept on the very small love seat all week. Old and dated and breakfast is not goodles at all

Posted byHotelStaff
February 10, 2017
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel . We appreciate your loyalty as an IHG® Rewards Club member. Please accept our sincerest apologies for the uncomfortable experience during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Dirty Bathroom

By

February 07, 2017

club

There was hair on the floor and the toilet had stains, brought it up twice to staff but was not cleaned the entire week I was there.

Posted byHotelStaff
February 07, 2017
Dear Guest, We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Great place for you family

By

February 01, 2017

Hot tub was,Excellent. Breakfast was good. Room had lots of room for 2 adults and 2 teens.

Posted byHotelStaff
February 01, 2017
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to see you again soon! Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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very enjoyable

By

January 31, 2017

club

A nice, clean, comfortable place to relax with a good breakfast that provided many options. There was tea, coffee and hot chocolate available 24/7.

The staff was friendly and courteous. The location was such that it was very easy to get around Sacramento, and easy access to restaurants and shopping.

We would stay again in a heartbeat.

Posted byHotelStaff
February 01, 2017
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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Passionate service

By

January 30, 2017

The staff here is truly what makes me want to stay here. The front desk knows that the hotel isn't new and needs a makeover. Important, the staff cares and really wants to make sure you have a good stay and that you'll return. The location has improved over the past several months. Give them a try you'll be happy with your stay.

Posted byHotelStaff
February 01, 2017
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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great hotel stay

By

January 27, 2017

Two thumbs up, great place to stay. Enjoyed the hot tub and fitness center

Posted byHotelStaff
February 01, 2017
Dear Guest, Thank you so much for your review of our hotel and giving us 5 stars. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)
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