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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 417 reviews
90%
Recommend This Property

Ratings Breakdown

417reviews

  • 5 Stars
    271
  • 4 Stars
    86
  • 3 Stars
    32
  • 2 Stars
    22
  • 1 Stars
    6

not quite the value for the price

By

July 20, 2017

I've stayed at this hotel several times. The price of an overnight stay continues to go up and the quality of hotel continues to go down. I've noticed that other hotel chains are building new hotels in the Elko area. This is one of the lowest quality Holiday Inn room that I stay at. On this trip the coffee maker didn't work, floor was dirty/dusty and there was hair on the bathroom floor.

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Nice Hotel in a Good Location

By

July 19, 2017

club

This is a nice and comfortable hotel with easy access to Interstate 80. The hotel lobby is attractive and the staff are very friendly. I felt very good walking into this hotel after a long drive, and the staff greeted us as if we were friends.

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Breakfast staff

By

July 19, 2017

club

At 9:09 am , breakfast time, we witnessed an elderly woman asking if there was more gravy because it was almost gone . The employee said we close at 10 am and it's already my second tray of gravy . She didn't say anything else but she basically refused to do it . To me that is not good customer service . If that happened to me I would have raised a fuss !

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Elko stay

By

July 15, 2017

club

Room had not been cleaned-- given an upgraded room-- staff courteous and helpful and pleasant-- breakfast was plentiful and hot-- I just question the housekeeping do diligence!

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Great place to stay

By

July 13, 2017

club

The hotel was clean, the staff was fantastic, very good breakfast. We would definitely stay there again and recommend it to others!

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Laid back and chill

By

July 13, 2017

platinumelite

Rooms were clean and the gym was nice I would def come back

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Great guest service

By

July 11, 2017

platinumelite

Clean, friendly and accessible hotel! Staff service was courteous and prompt!

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Great Friendly People !!

By

July 06, 2017

club

Some of the friendliest people you'll meet in any hotel, anywhere! I liked it so much I stayed a twice in a week

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Nice hotel!

By

July 05, 2017

club

Very clean and comfortable. Staff was friendly and attentative. Love the antler chandaliers in the dining area.

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Staff service

By

July 03, 2017

club

She tried her best to accommodate us with limited choices she had

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Best yet

By

July 03, 2017

club

Great hotel! From the service, to Belgrave it or not, the foo.d. I would recomend this hotel to my mothet. It is top dwawer.

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Excellent place to stay

By

July 02, 2017

This is the best hotel to stay at while in northeastern Nevada the staff is great and helpful, the propery is right off the freeway and accross the street is the best pizza place in Elko

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