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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 398 reviews
89%
Recommend This Property

Ratings Breakdown

398reviews

  • 5 Stars
    246
  • 4 Stars
    86
  • 3 Stars
    35
  • 2 Stars
    16
  • 1 Stars
    15

Confortable bed

By

三月 17, 2017

Good stay. The only issues were noted in survey. However, there was definitely a hotel smell in the hallways and room.

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Great hotel!

By

三月 16, 2017

club

Highly recommend staying here, very courteous and professional staff. Excellent choice for business or leisure stay!!

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very friendly, very clean

By

三月 15, 2017

club

Convenient location, quiet room, and great customer service. Zen was a pleasure.

Would return.

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Clean and friendly

By

三月 13, 2017

Perfect for business travel. Great location, clean, friendly staff, breakfast available, 24hr fitness room.

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What happened to breakfast?!

By

三月 09, 2017

I stay at this property on a regular basis. I love it because it is easy access, breakfast provided, small but clean gym, great customer service and reasonable prices. The last two stays in 2017 have deviated from what I usually expect.

This time I was SOOOO disappointed with the changes to the breakfast offerings. In the past this hotel offered hot food like eggs, sausage, gravy (sometimes) and other things. They had a juice dispenser and a selection of bread (toast) bagels and muffins. With their yummy yogurt and fresh fruit, it was a great breakfast. This time there was nothing fresh or hot. Pancakes in a package on top of the microwave do not count. Packaged muffins and breakfast rolls and juices in cans. I could get the same from the local 7-Eleven. I am so disappointed. It may be a deal breaker for me. PLEASE, PLEASE return to your normal offerings.

In addition, there is a terrible smell (mildew?) coming from the area around the elevators. Between the ants, smelly smell and terrible breakfast, I may find a new place to hang my hat.

With all that said, I feel safe at this property, I get good sleep and the customer service is excellent.

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Great service

By

三月 08, 2017

club

The staff was very friendly and the hotel room was comfortable.

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Review

By

三月 04, 2017

Stay was fine....served its purpose....................

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Get Away

By

二月 17, 2017

club

It was good to get away and enjoy time together. Room was a little pricey, but as I said good to get away

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Comfortable bed

By

二月 12, 2017

platinumelite

Everything was as expected except for ac/heating unit, it did not have a constant fan mode that worked. Everything else was great!

Posted byHotelStaff
二月 13, 2017
Dear BST1972: Thank you for sharing your experience during your recent stay with us. We are glad that everything was great. We have noted your A/C issue and rest assured that we will work on getting that resolved. WE apologize for the inconvenience this matter may have caused you. We appreciate you choosing the Holiday Inn hotels for your lodging needs. We hope to see you again in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
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Friendly, helpful staff

By

二月 07, 2017

Have to mention Zoe McC, as she was fantastic in helping make everything a smooth experience.

Posted byHotelStaff
二月 09, 2017
Dear Dav-o: It is great to hear that one of our front desk clerks, Zen McCoy helped you and made your stay with us a smooth experience. Thank you for choosing the Holiday Inn for your lodging needs and we hope to see you again in the near future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
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Great service, quiet and relaxing.

By

一月 31, 2017

I really appreciated being able to go straight to my clean, quiet room after a quick and friendly check-in. In the morning, I was able to go straight to breakfast before leaving--no check-out hassles.

Posted byHotelStaff
二月 03, 2017
Daer teresa15: Great to hear that you enjoyed your recent stay with us. No hassles from check-in to check-out. Thank you for choosing the Holiday Inn hotels for your lodging needs. We hope to welcome you back again! Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
Posted byHotelStaff
二月 03, 2017
Dear teresa15: Great to hear that you were pleased with your recent stay with us. No hassles from check-in to check-out. We appreciate your business and we look forward to welcoming you back in the future. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
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Excellent staff

By

一月 31, 2017

club

This was my first stay at the Holiday Inn and I must say I was impressed. Very clean rooms, spacious and accommodating. Love the 24hr fitness center. Stores and restaurants close by. Staff very friendly and accommodating. I do recommend a better cook, the breakfast was not cooked well. Biscuits hard as a rock, bacon over cooked. I will definetly be coming back!!!

Posted byHotelStaff
二月 01, 2017
Dear Prowdmammaof4: Thank you for your feedback regarding your recent stay with us. We are happy that you were impressed with our hotel and very friendly staff. We are sorry to hear about your experience during breakfast. Please rest assured that we will address this immediately to prevent future occurrence. We appreciate you choosing the Holiday Inn hotels for your lodging needs. We look forward to welcoming you back soon. Sincerely, Vikki Armonio General Manager Holiday Inn Express Hotel & Suites Escondido
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