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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 553 reviews
96%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    425
  • 4 Stars
    89
  • 3 Stars
    19
  • 2 Stars
    14
  • 1 Stars
    6

Great experience!

By

March 26, 2017

club

Clean, comfortable and friendly experience. We will definitely be back!

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Nicely Equipped Large Room

By

March 23, 2017

club

We recently stayed in a King Spa Suite at this hotel. Even though the room was nicely appointed and quite large, it's proximity to a busy road and intersection, made it extremely noisy for sleeping with open windows, which is how we like to sleep in rooms that may be stuffy from being closed up for too long. The bed was comfortable and the room quite nice, but the shower was not cleaned properly. Nor was the kitchen area cleaned enough. The breakfast in the morning was abysmal, with the food quality being very poor.

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Amazing service

By

March 23, 2017

club

Far exceeded expectations! New favorite hotel by far!!

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Excellent value in Eugene. Very good service; breakfast is outstanding.

By

March 18, 2017

Best overall value. Management is obviously customer oriented. Staff courteous and friendly.

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Comfortable and clean, make this a winner

By

March 16, 2017

club

We stayed at this hotel prior to a surgical procedure, and the bed was extremely comfortable and relaxing. The hotel was very clean even during construction, and we felt very welcome. Staff was very caring. We had a whirlpool tub in our bath, and it was fantastic.

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our stay

By

March 15, 2017

Everything in the hotel was up to par. No complaints about anything. They had great supplies in lobby, gave us advice about eating establishments and were always helpful. Everything clean.

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Beautiful room, Great service !

By

March 15, 2017

club

Friendly staff and a quite clean beautiful room. Great variety for breakfast.

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Very Clean, Comfortable and Nice Hotel Staff

By

March 15, 2017

When staying in Eugene, I've only stayed at this hotel because I've been very happy each time I've stayed. I will continue to stay here. A plus...Dutch Brother's Coffee in the parking lot :)

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Clean and friendly

By

March 15, 2017

club

Came through with our three children on our way to San Francisco. It was nice and clean but a little loud.

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Spacious room, nice decor

By

March 14, 2017

club

We enjoyed our stay at the Eugene Downtown-University. Nice hotel, looks new and room was comfortable.

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酒店装修大气,住宿体验满意

By

March 09, 2017

platinumelite

到酒店大概晚上九点,酒店离Eugene downtown很近,晚上附近还能找到餐厅,总体很方便,太太和孩子对Spa和pool很满意。整体不错

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Clean and Convenient

By

March 07, 2017

club

The hotel was under construction (expansion), but it was hardly noticeable. Very clean, and the complimentary breakfast was nice.

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