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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 474 reviews
88%
Recommend This Property

Ratings Breakdown

474reviews

  • 5 Stars
    282
  • 4 Stars
    111
  • 3 Stars
    33
  • 2 Stars
    28
  • 1 Stars
    20

Comfortable bed, great shower and nice pool.

By

October 19, 2017

club

Able to rest and relax with my family. My son loved the pool :) Maybe a store for forgotten items such as pool clothing, sandels and goggles would be great and convenient instead of running to every crowded store. I would buy it for my son :)

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Comfortable bed and clean room.

By

October 19, 2017

club

Our room was clean and bed was super comfortable. Front desk staff was very friendly.

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No heat in the room

By

October 19, 2017

club

No heat in the room, was cold and frigid. Staff could not repair it.

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quest hotel

By

October 12, 2017

club

convenient to attractions in fairbanks. Watch out however food costs in the area are high!

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Nice rooms, convenient location

By

October 12, 2017

This is a good hotel with a convenient location. This is where I always stay while in Fairbanks. My son loves the pool.

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Great Stay

By

October 11, 2017

platinumelite

Great staff interaction from the moment of check in to check out. The property was clean throughout the entire stay for me.

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A great place to stay!

By

October 09, 2017

club

I have stayed at this Holiday Inn Express many times and it has remained consistently impressive for more than 6 yrs I have been booking stays there.

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Good value

By

October 07, 2017

As a matter of value, this hotel offered a convenient and affordable stay.

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Air conditioning didn't work

By

October 05, 2017

platinumelite

First time experiencing that the air conditioning didn't work. With the heat setting of 75 degrees, it never went up to anywhere near 75 degrees. The air out of the vent was not warm at all. Fortunately it was not too cold overall during the stay, and the temperature of around 70 degrees in the room without working air conditioning was not extremely uncomfortably low.

Besides, the staff didn't make me feel welcome. The front-desk ladies were a bit cold, if not rude.

In general, this was among my worst experiences at a Holiday Inn Express.

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Smelly halls and not to friendly staff

By

October 04, 2017

club

The day we checked in to the hotel. The lady at the front desk was not nice or accommodating at all. Later that night the halls smelt of fish. The front desk did take care of that issue quickly. We where unable to use the pay preview on the second night. The front desk was unable to do anything about it.

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Holiday Inn Fairbanks

By

October 04, 2017

great hotel...free hot breakfast...clean quiet rooms...very reasonable prices.

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Nice clean hotel

By

October 04, 2017

club

Nice clean rooms. Friendly, helpful staff at front desk. Breakfast was okay. I would have liked more fresh options for breakfast, but they did have a lot of choices.

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