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Rated 4.4 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Jim All the staff members were wonderful. The front desk was exceptionally friendly. I stayed at this hotel twice during a two week stay because I traveled north for a few days between the two weeks. The first time I stayed on the 3rd floor -- very noisy. The second time I stayed on the 4th floor -- very quiet. The laundry on the 2nd floor had a leak from the ice machine on the 3rd floor. The problem was obviously a long-standing condition as seen from the previous ceiling repairs. When I reported this to the front desk during the first week, it appeared that they already were aware of the condition. Nothing was done by the time I departed on the second week. The water was still dripping down on the area in front of the washers/dryers. One had to keep themselves and their clothing from the slow dripping. I would stay at this location again on the 4th floor, but I question if management is really doing all that it can to keep this hotel up to IHG standards. July 5, 2015
Rated 5.0 out of 5.0 by Great location Excellent place to stay. comfortable bed. Great Breakfast, friendly staff. July 4, 2015
Rated 3.0 out of 5.0 by dissappointed again one of the people traveling with me had one of the cleaning staff go through his things and steal medication. another member of our party had the maid come into his room short sheet his bed and tied all of his dirty towels into nots and did not leave him clean ones. The manager John is very unfriendly and should not be in the service industry. customer service at this facility sucks. some of the other front desk staff are very nice then you meet the manager. July 3, 2015
Rated 5.0 out of 5.0 by Very comfortable hotel We enjoyed our stay. The staff was great. Very friendly, and willing to go out of the way to make you feel at home. July 1, 2015
Rated 5.0 out of 5.0 by Very comfortable room. With the sun being up 20 hours, the room was dark and well insulated for a great night of sleep. The bed was very comfortable and the pillows were great to sleep on. We always try to stay at Holiday Inn as they are always consistent in their rooms and service. June 28, 2015
Rated 5.0 out of 5.0 by Great staff, nice place The staff spent 2 hours helping us find another night's accommodations, as they were full due to the Solstice in June 2015. Unbelievably helpful. Clean, food was good enough, price reasonable. June 25, 2015
Rated 5.0 out of 5.0 by Phenomenal hotel w/ genuinely great staff!! Do you want the friendly homie feel of a bed & breakfast mixed with the amenities of a big chain hotel.. This hotel did NOT disappoint me AT ALL. The staff is really what makes this place different they are there to service and help you in anyway possible! The rooms were very clean and spacious. Location is perfect clothing stores, food (McDonald's, Carl's jr, etc), & Walmart. All with in walking distance. I'll stay at this hotel EVERYTIME I'm in town! June 25, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Fairbanks Great experience. Stayed for business. Good location close to stores and places to eat. Not far from Fort if you are military. June 20, 2015
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