Rated 3.7 out of 5 by 61
Rated 4.0 out of 5.0 by Kay123w Manager outstanding
Even though there was a mix up in the reservations, the manager accommodated us.
July 7, 2014
Rated 5.0 out of 5.0 by estie123 Nice Stay
Clean comfortable rooms. Good breakfast, great value.
July 1, 2014
Rated 4.0 out of 5.0 by Pantherfan359 Overall good, could be better.
I always look forward to HI Express, because no matter where I am, I know what to expect and I prefer these to regular Holiday Inns which can be wildly different in quality and value. This one was very clean and the gentleman and the front desk was courteous and quickly had me checked in. However, when we got off the elevator on the third floor, the smell of stale cigarette smoke was overwhelming. I didn't even think hotels offered smoking rooms any more, or if they do, I guess my profile always points out the non-smoking rooms. We did an about face because I am very allergic, and couldn't even walk through the length of the hallway without tearing up. The nice front desk man said that half of he third floor was smoking, but that none of the renters were smokers. That's all fine, but, had he not been able to switch me to another floor, I would have had to leave. I will have to check every future reservation to make sure I am nowhere near a smoking floor. I wish all hotels were smoke free honestly. It lingers. But no disparagement against this hotel, it's location, or anything else. I fully recommend it. First or second floor unless you don't mind smoke.
June 30, 2014