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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 1061 reviews
84%
Recommend This Property

Ratings Breakdown

1061reviews

  • 5 Stars
    608
  • 4 Stars
    225
  • 3 Stars
    101
  • 2 Stars
    71
  • 1 Stars
    56

Friendly service

By

March 22, 2017

platinumelite

Have stayed here before and always enjoy it. It's clean and modern and the staff is very friendly. The breakfast are is large and inviting. I used the washer and dryers. The laundry is small and I lost a sock in the washer but other than that, it was excellent!

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Great Stay

By

March 22, 2017

platinumelite

Our stay at Flagstaff couldn't have been better. We were greeted every morning at breakfast by staff asking where were were going for the day. We were given maps, coupons, cold water and suggestions to help us out. The breakfast bar was constantly refreshed with hot food. Our rooms were comfortable. We will stay again when in the area!

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Great as always

By

March 21, 2017

Great Hotel, stay and staff. Only suggestion updating of carpet, looked like it had better days. Would stay again,

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Already Answered

By

March 20, 2017

platinumelite

I already said what I needed to stay. Internet was terrible. Mildew was all over the ceiling in the shower.

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Overall experience

By

March 18, 2017

The staff was polite. The breakfast was very good with more choices than most hotels. The room was comfortable and clean.

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Comfortable and quiet

By

March 18, 2017

Room was small a little overpriced but a nice stay good breakfast

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Quiet, relaxing

By

March 18, 2017

club

Yummy breakfast and coffee is always ready in the lobby!

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Clean, comfortable, convenient location.

By

March 18, 2017

club

We found this property conveniently located for our needs- splitting our time between the GrandCanyon and Sedona. Rooms were clean and comfortable- staff was attentive. I would definitely stay here again.

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Grand Canyon Visit

By

March 18, 2017

platinumelite

I stayed at the Flagstaff Holiday Inn while on a trip to visit the Grand Canyon. This is a good location because it is an easy drive to the Grand Canyon as well as Sedona.

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Nice room and great breakfast

By

March 15, 2017

club

The breakfast was great, but the price of the hotel was a little expensive considering there was no pool or pleasant view. The rooms were clean and very modern, but they were small.

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Flagstaff Experience

By

March 15, 2017

Professional Management who provided good information and were available to address all of my questions and concerns.

Helpful desk staff with very useful tips concerning the local activities.

Clean and comfortable room.

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Does the job

By

March 13, 2017

club

This a Holiday Inn Express delivers all the things you expect from a Holiday Inn Express: clean, comfortable rooms, good breakfast and cookies, gym, pool, friendly, helpful staff, etc. The only bad thing is that you can hear traffic noises. It is surrounded by main roads and train tracks. Although I don't recall hearing the trains. I'm not sure Flagstaff offers any hotels any quieter though. This hotel is one of a string of hotels which would have the same sound issues. Of all the hotels in the string I would choose this hotel. All the hotels I saw in Flag were on main streets.

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