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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 468 reviews
79%
Recommend This Property

Ratings Breakdown

468reviews

  • 5 Stars
    229
  • 4 Stars
    97
  • 3 Stars
    71
  • 2 Stars
    44
  • 1 Stars
    27

Nice place to stay

By

May 23, 2017

This is one of the best run hotels in the country other than the paint a bit bright the people are nice and always freindly

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What a place

By

May 22, 2017

club

Strange driveway to hotel. Modern inside. Looked like updated Holiday Inn Express. Room was comfortable except we were missing chair and ottoman. A/C worked well. Breakfast was not as good as other HI Express hotels I have stayed in. Banana was all the fruit you get. Back gate was locked at 8.

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Wonderful bed and pillows

By

May 16, 2017

club

they have the best cinnamon rolls anywhere! I love that the pillows are labeled! I can get the perfect ones to sleep on! The bed is very comfortable. I always get a great night's sleep

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Perfect stop coming from the Keys

By

May 15, 2017

platinumelite

Great place to stay and breakfast is good in the AM

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Great front Desk Ladies, the rest, not so much

By

May 12, 2017

platinumelite

in addition to the other disappointments I listed I forgot to mention that there was no desk light in the room and I had to move stuff around to gain access to plugs.

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Dirty elevator

By

May 09, 2017

Upon arrival at 2am, noticed a bag of chips dumped in elevator, when checking out at 7, same bag of chips dumped in elevator still there. PARKING not conducive for large vehicles, I had to do a 5 point turn to get out bc small vehicles were double parked, left uneasy feeling for parking my range rover far away from my room.

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A place to sleep on the way to the keys

By

May 08, 2017

club

A nice room, good price for the area, convient to the keys. Has a nice pool, but no hot tub. Convient breakfast with hot pancakes and coffee, has the Holiday Inn special cinamon rolls. Nice and friendly staff.

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Final Bill

By

May 04, 2017

Charged a smoking fee for a room that I did not smoke in. Have tried contacting management for 4 days straight with no response. Always an excuse as to why I can't get through and no return phone calls.

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酒店不错,性价比高

By

May 04, 2017

性价比高,离KEY WEST开车还有2小时距离,适合一日来回的游玩
早餐符合一贯标准。适合出行
酒店干净整洁,入住舒适
入睡舒服,睡眠质量高

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Leisure

By

April 30, 2017

platinumelite

The front desk service was excellent. Beds very comfortable.

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Low quality for Ihg

By

April 29, 2017

Not up to the standards of Ihg. Bed had blood stain on comforter, sheet, and pillow

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Bon hotel très bien placé

By

April 27, 2017

Enfin un hotel avec un petit dejeuner inclus.
Mall et route vers les keys juste à coté

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