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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1265 reviews
91%
Recommend This Property

Ratings Breakdown

1265reviews

  • 5 Stars
    665
  • 4 Stars
    403
  • 3 Stars
    107
  • 2 Stars
    51
  • 1 Stars
    39

Sehr gutes Zimmer

By

October 15, 2017

club

Alles hervorragend, gutes Frühstück. Abendessen sehr lecker,Lage verkehrsgünstig

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Practical location and friendly staff

By

October 14, 2017

club

This is our 2nd stay in this hotel. Chosen as it is very close to the Euro Tunnel. We arrived in the evening and were given our room key (on the 2nd floor) and we saw the notice on the front desk informing that the lift was out of order. We then asked to change rooms as we both have health issues and climbing stairs especially with luggage is very difficult. We were then given a room on the 1st floor as there were no rooms available on the ground floor. We decided to have dinner in the restaurant before going to the room to avoid having to take the stairs more than once. The menu was varied and the food quite tasty. The room was clean and the beds comfortable. We also used the internet services. Apart from the lift everything was just fine for our short stay.

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One Night

By

October 14, 2017

I found this hotel and staff really friendly and clean. Parking on site and easy to get to the Shuttle service. I would book again.

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Good stay but bed too small.

By

October 13, 2017

club

The stay was very good with good service and everything you might want for an overnight stay.
We had a double room with double bed AND a fold down sofa bed. The double bed was too small. We did not use the fold down sofa bed. We have stayed in this same hotel on a number of occasions but have not had the fold down sofa bed and I am sure the double bed was bigger since I do not remember having a problem. In future I will order a room with either double bed and NO fold down sofa bed OR two single bedded room.

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Holiday inn Folkestone

By

October 13, 2017

Warm friendly staff on arrival with good comfortable clean rooms with a good choice of food and well stocked bar. Very convenient if you want to pop into the town or pop to France.

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Beds could be better

By

October 12, 2017

club

Very convenient for the Tunnel but found it rather soulless and the bed uncomfortable, good pillows as usual. Good value nevertheless - if you don't mind waking rather tired - and breakfasts were included.

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Excellent Hotel

By

October 12, 2017

platinumelite

Anyone travelling to or from France via the Eurotunnel should seriously think about staying here.
The staff are excellent, so kind and friendly.
Also there is a constant supply of treats for our four legged friends who if to be honest are treated better than us mere humans!

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Perfect for the Tunnel

By

October 11, 2017

Perfect choice if you are crossing the Channel with a dog.
Easy to access.
Very friendly staff.
Very comfortable rooms, nice public areas and excellent breakfast.

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Overnight stay

By

October 11, 2017

club

Large and comfortable room. Convenient for Channel tunnel. Breakfast included. Good value for money.

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Reasonable value

By

October 10, 2017

club

Typical holiday inn express but nom iron and board in room and no ice machine in corridor.

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Regular travellers

By

October 08, 2017

Have stayed on several occasions and have been pleased with the facilities provided.

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Comfortable Stay

By

October 05, 2017

club

Comfortable stay in a very typical quality Holiday Inn Hotel. Fantastic sleep and climate control.

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