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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 800 reviews
91%
Recommend This Property

Ratings Breakdown

800reviews

  • 5 Stars
    557
  • 4 Stars
    153
  • 3 Stars
    51
  • 2 Stars
    21
  • 1 Stars
    18

Cleanliness of room

By

November 21, 2017

club

When entering Holiday Inn Express it was late but the front desk personnel seemed irritated. We were given our room and we explained we were members of the reward program and he seemed as he didn't care.
When entering our room we noticed the bathroom had toilet paper all over the floor and then we found a clogged toilet. We called front desk and he stated he would be up with new room key. When he arrived he handed us the room key and left. We went to our new room to find a room that was not clean to the standards of Holiday Inn. Hair in bathroom, carpet not vacuumed properly.

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