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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.9

based on 192 reviews
98%
Recommend This Property

Ratings Breakdown

192reviews

  • 5 Stars
    175
  • 4 Stars
    12
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Stars
    2

Second Worst Holiday Inn Property I ever stayed in

By

January 17, 2017

This Holiday Inn Express was terrible. From a night clerk who was disappearing for bathroom breaks three times in an hour to a room where we pulled down the bed covers the sheets on both beds had many hairs covering the bed. We were given another room.

As a Priority club member I requested a late check out and was told it was 2PM. At 11:15 AM I was worked up and told it I was past time to check out. I told the clerk I had identified myself as a priority club Gold member and requested a late check out. I was told 2 PM Every other hotel I requested a late check out was 3 PM. The person from the front desk told me that this hotel does not offer late check but after some discussion agreed to let us stay until 2 PM. I was so annoyed I left the hotel within 30 minutes. This hotel was not crowded and the parking lot was about 10% full when we left.

Upon arrival there was no perks one expects being a Priority club member such as a welcome pack. The hot breakfast foods were cold and not edible.

The room climate control was excellent. That is the only positive thing I can say this hotel.

This is only the second Holiday Inn where I had a negative experience. The other was in the Boston metro area. I have been staying at Holiday Inn properties as a first choice for over 30 years.

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Great rate, confortable stay, friendly staff

By

January 11, 2017

club

Short trip visiting family event. The suites are surprisingly spacious and comfortable. Easily accommodates 6 people.only upgrade needs are a indoor pool.
Thanks

Posted byHotelStaff
January 13, 2017
We are so happy you enjoyed your stay with us!
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My total experience was excellent hotel

By

January 11, 2017

club

My total experiences was excellent from reservation to chech out!

Posted byHotelStaff
January 13, 2017
We are glad that we could provide a pleasant experience while you were staying with us!
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Convenient location

By

January 10, 2017

This hotel is off the PA Turnpike and Route 309, an excellent location for access for travelers. The building is clean and quiet, and the suite is very roomy. Overall, a fine place at a reasonable cost.

Posted byHotelStaff
January 13, 2017
We hope to see you again soon in your future travels! Thank you!
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Great Room and Great Breakfast.

By

January 07, 2017

club

The room was huge! Much bigger than I expected, gave me plenty of room to do my exercise video in the morning. Breakfast was great, there were plenty of healthy choices.

Posted byHotelStaff
January 13, 2017
Thank you for your kind words about our spacious rooms and wonderful breakfast!
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Comfortable room in safe area

By

January 07, 2017

club

We were visiting the area due to an appointment at Shriner's Hospital, we wanted to be close without being right downtown, this location was perfect. Will definitely be back for future appointments.

Posted byHotelStaff
January 13, 2017
Thank you for your comments about our hotel. We hope to accommodate you during your future appointments!
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Holiday inn stay

By

January 06, 2017

At this last minute I had an extra guest with me . The hotel was very accommodating and upgraded the room to a suite for the same price . Every one was welcoming friendly and very helpful in the hotel . Would recommend this hotel to anyone.

Posted byHotelStaff
January 13, 2017
We are glad that we could accommodate you during your stay! Thank you for your kind words and we hope to see you again soon!
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Great place to stay

By

January 04, 2017

club

Very clean and great staff. The breakfast was a great perk.

Posted byHotelStaff
January 05, 2017
Thank you for your comments about our very clean rooms and great staff!
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Holiday visit

By

January 03, 2017

platinumelite

My stay at Holiday Inn at Ft. Washington, Pa. was fantastic. I very much like the remodeling that was done on the hotel.

Posted byHotelStaff
January 05, 2017
We are so happy that you had a fantastic stay with us! We hope to have you stay with us again soon!
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Comfortable room

By

January 03, 2017

club

room was spacious and comfortable. breakfast was normal. not too many varieties,

overall experience was great.

Posted byHotelStaff
January 05, 2017
Thank you for your kind words of the hotel.
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Top Notch Service

By

January 03, 2017

club

We arrived on a Wednesday night so we were able to enjoy the Manager's Reception. It was perfect! The staff is also very helpful!

Posted byHotelStaff
January 05, 2017
Thank you for your comments on our Managers Reception! We are glad that we were very helpful during your stay!
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Very clean, updated suite.

By

January 02, 2017

platinumelite

Check in was quick and easy, the room was immaculate, clean and updated.

Posted byHotelStaff
January 05, 2017
Thank you for your review of the hotel!
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