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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.9

based on 243 reviews
98%
Recommend This Property

Ratings Breakdown

243reviews

  • 5 Stars
    220
  • 4 Stars
    17
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Stars
    3

PLEASANT SURPRISE

By

March 23, 2017

club

This is a relatively new property. This was my first time staying there, as in the past I have stayed at other "chain" competitors nearby. Well, that wont happen again. This was a GREAT STAY!

From the moment you walk through the front door, the lobby is one of welcome. The staff was courteous and inviting.

I confess an unexpected surprise in the softness of the bath and hand towels. Usually one finds a "harsh abrasive" feel to such towels. I know it sounds silly, but from the moment I felt the softness of these towels, I knew I would be back.

And just to make sure I would be, the breakfast selections and offerings were suitable to a cruise ship vacation. I heard many people share this opinion. One man was even heard to say, he would come back and stay here just for the breakfast. Oh wait, that was me!

Job well done, Holiday Inn Express. My kindest words of appreciattion to all the staff on the property. See you again, for sure!

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Great Property!!

By

March 19, 2017

platinumelite

It was the first time to visit the Holiday Inn Express in Ft. Washington, I would say it is the best Express I have stayed in !!!
Thanks For The Management ....
Thanks For The Staff

Thanks IHG for that property !!! :)

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Great place o stay

By

March 19, 2017

Very clean place. Newly updated and well kept. Helpful and courteous staff. Good breakfast served every morning in a clean and well pull dining room. The days we were staying there was a snow storm. The hotel was kind enough to have simple dinner for the guest since everything was closed that day.

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nice room outside philly

By

March 19, 2017

club

comfy bed, great water pressure!!, great location,

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Hotel staff

By

March 18, 2017

club

Found all staff extremely helpful and professional, especially Steve, night manager?. !!!

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Our stay

By

March 18, 2017

club

Always a pleasure to stay here, Ida was always happy and took care of all your needs at breakfast. My USA today was easy to obtain and the services were great.

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Comfortable bed and great staff

By

March 13, 2017

club

I had a wonderful sleep. Not only was the bed comfortable but the pillows were as well. Great clean room. Keurig coffee pot and three 8 oz breakfast coffees. Nice! I will be staying again.
The staff went out of their way to help me at check in when there was a problem with the card. They went above and beyond to help me. Great place. I cannot wait fir the pool to be opened.

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Great stay at Holiday Inn Express

By

March 12, 2017

club

It was a very awesome stay at Holiday Inn Express. The staff was amazing, the housekeeper did an amazing job with cleanliness, sleep was also great with the quiet atmosphere, the gym was awesome and I really enjoyed the row machine, my daughter anticipated the complimentary breakfast every morning, no regrets....loved my stay!

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Friendly staff, very accommodating!

By

March 11, 2017

club

Excellent customer service! Service with a smile! Rooms were beautiful, very clean!!

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Great service

By

March 11, 2017

club

The bed was not too comfortable, sheets were itchy to me. I must give a special thanks to the food service. I didn't get her name but she was very concerned with the hotel guest getting the food they wanted and always asked if you needed anything to let her know.

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Très bon service

By

March 08, 2017

club

Ce n'est pas au personnel que j'en veux pour le pain blanc mais au principe de l'hotel.

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Personal touches

By

March 06, 2017

Great breakfast and Wednesday night managers reception

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